Pal Thokbuom

I am motivated by human service professional work experience that provides frontline support to clients experiencing various barriers. Committed to a client-centered approach and supporting inclusion for members of the vulnerable populations of Calgary. Provide input to the multidisciplinary team based on to observe and direct interactions with youth. Previous knowledge of child and family services Act, adoptions Act and their regulations, and guidelines.

Child and Youth Care Worker - Unlimited Potential Community Services Society

(2022 - 20025)

• Provide life skills services to young people and set goals for them
• Client's plans are created, developed, and implemented
• Oversee and arrange daily activities and provide input to the team.
• Build strong relationships with youth and their families
• Reconnect youth with their families and enable them to build a new relationship
• Case management for youth is consistent with organization policies, procedures, goals and learning environment.
• Maintain a trauma-informed approach in all interactions and interventions

Youth & Family Counsellor - Wood’s Homes

(2017 - 2020)

• Worked with youth and their families, supervised various clients, and taught them life skills.
• Helped youth with their transition while monitoring their progress and assessing improvement.
• Write regular daily logs on clients’ activities and plan daily routines for each client.
• Helped clients achieve their goals in life and how they work towards the plan to reach them.
• Ability to create positive change relationships with residents and be clearly aware of professional boundaries at all times
• An understanding of vulnerable youth and their needs as required

Independent Living Support/Community Relations Officer - Vantage Enterprises Limited - Calgary AB

(2013 - 2015)

Worked with youth and young adults with developmental disabilities, providing support with their daily needs and encouraging community engagement and independence.

• Advised and coached clients transitioning from the youth program into the adult program, supporting them and their families to access appropriate community support.
• Built positive relationships with clients regularly and acquainted with client-focused.
• Ability to work independently and within a team environment to develop solutions to arising issues or concerns.

Child and Youth Support Specialist - Supported Lifestyle Alberta Ltd - Calgary AB

(2012 - 2013)

• Cared for youth and empathy for people with developmental disabilities and facing mental health challenges.
• Supervised clients participating in community integration activities and recreation services.
• Wrote various incident reports, kept records on files as well, and tracked daily events and all situations of concern.
• Developed, reviewed, and monitored plans that assist individuals in managing behaviors.
• Ability to proactive and a high degree of initiative are consistent
• Excellent organizational and time management, interpersonal, customer services and relationship building and management skills are consistent

Overnight Support Staff & Assistant Team Leader - The Mustard Seed - Calgary AB

(2007 - 2011)

• Provided support for marginalized and at-risk populations ensuring basic needs were met.
• Assessed individual needs and provided appropriate referrals to other community and government-based organizations.
• Maintained accurate records of client interaction to support organizational funding.
• Ability to maintain and establish relationship with clients so they can feel safe around me
• Assist guests with check in procedures and provide orientation about shelter rules, regulations and resources available for them.
• Respond to any emergencies and incidents promptly and appropriately.

Client Service Worker - Salvation Army Centre of Hope - Calgary AB

(2007 - 2007)

• Complete intakes daily for clients and explain resources available for them to support them in reaching their short- and long-term goals.
• Referred clients to government agencies for employment or social services as appropriate.
• Keep track of the level of drugs the clients might have used outside the facility.

Fundraiser Organizer/Church Elder - Freedom Quest International - Calgary AB

(2000 - 2010)

• Contacted church groups and organized fundraising events to get financial support to help achieve awareness for human rights throughout the globe, specifically, in troubled countries.
• Able to engage many stakeholders as much as possible and educated them about problems.

Country Director - Relief Organization for South Sudan - Calgary, AB

(2014 - 2015)

Chairman - South Sudan Crisis Management Committee - Calgary, AB

(2013 - 2014)

• Mobilized resources to help victims affected by the war.
• Built humanitarian awareness not only to the government of Canada but also to international organizations operating in the country.
• Engaged South Sudan community members to remain focused on the crisis.

Bachelor of Arts (BA) - Political Science with a minor in International Studies - University of Northern British Columbia, (UNBC) (2005)