Palak Manhas

Highly motivated and detail-oriented Office Administration – Health Services student with hands-on clinical office experience. Skilled in scheduling, patient communication, medical billing, and maintaining accurate health records. Strong multitasking abilities, excellent organizational skills, and a professional approach to patient-centered care. Seeking an administrative role in a healthcare setting to contribute efficiency, accuracy, and compassionate service.

Office Administrator (Co-op Placement) at Glenderry Clinic (2025-05 – 2025-08)

• Managed patient scheduling and coordinated medical appointments to ensure efficient clinic flow.
• Handled incoming and outgoing phone calls with professionalism, providing accurate information and assistance.
• Processed driver's medical forms, ensuring compliance with healthcare documentation standards.
• Prepared, faxed, and stamped medical reports while maintaining patient confidentiality.
• Assisted with physician billing, ensuring accuracy and timely submission of claims.
• Supported daily administrative operations, including filing, scanning, and data entry.
• Collaborated with healthcare professionals to provide seamless patient care.
• Developed strong communication skills while interacting with diverse patient populations.

Diploma in Office Administration in Health Services – Sheridan College – Hazel Mc Campus (2025)