Palak Soni
Student
Talent
Toronto, OntarioMember since May 17, 2023
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About
Hi, my name is Palak Soni I'm from India and currently pursuing post-graduation in marketing management and digital media at George Brown College.
Experience
Customer Service Associate
Café Coffee Day (CCD), Mumbai, India Sept’ 21 -Dec’22
- I was responsible for managing customer interactions, providing customer support, and handling product inquiries.
- I also assisted customers with product selection, as well as providing resolutions.
- I was responsible for managing customer data
- I was responsible for ensuring compliance with internal policies and procedures and customer satisfaction.
Marketing(Intern)
Maa Umiya Enterprise, Mumbai, India Jan’ 21 – Jun’21
- Assisting with daily administrative duties that involve creating and updating spreadsheets, filing paperwork, organizing documents, and responding to emails.
- Preparing detailed promotional presentations.
- Performing market analysis and research on competition involving collecting data, analyzing trends, studying competitor strategies, and making recommendations.
- Collaborate on annual marketing planning.
Education
George Brown College | Post Graduation in Marketing Management & Digital Media May. ’23-Apr. “24
University of Mumbai | Bachelors of Mass Media Jun.'18- Jul.' 21
