Server/Bartender at Barley Vine Rail CO (2024-06 – Present)
- Greet and seat guests, ensuring a warm and welcoming atmosphere
- Take food and drink orders accurately while making personalized recommendations
- Upsold premium drinks and menu items, increasing average check size
- Efficiently handled high-volume shifts, maintaining excellent service quality
Server at Montana's (2025-06 – 2026-05)
- Delivered fast, friendly service in a high-volume, family-dining environment while maintaining accuracy and a positive guest experience.
- Took accurate food and beverage orders, entered items efficiently into POS, and ensured timely coursing and table flow.
- Upsold feature items (apps, premium sides, desserts, beverages) using suggestive selling to increase average cheque size.
- Maintained strict food safety, allergen awareness, and sanitation standards (side work, restocking, closing duties).
- Supported team operations by assisting with running food, pre-bussing, resetting, and jump-in support for sections when needed.
Professional Food & Beverage Server at Eden Trattoria (2026-05 – 2026-09)
Seasonal position
- Independently open the restaurant and assure everything is prepared for morning service.
- Promptly respond to customer enquiries in person while making sure they get exceptional service, especially during high volume times.
- Developed extended knowledge on computer skills (POS systems).
- Obtained extensive knowledge on wine pairing and alcohol.
- Increased sales by being able to upsell and knowing when to upsell.
- Effectively trained new staff on food and customer service.
- Collaborated with my team to maximize proper flow of service.
Server at Sunset Grill (2022-08 – 2023-12)
- Managed multiple tables while ensuring guests received timely service
- Recognized by management for outstanding teamwork and reliability
- Processed payments and handled customer inquiries professionally
- Memorized full menu and ingredients to accommodate dietary restrictions and allergies
Server/Bartender at Tipsy Fox (2022-08 – 2023-05)
- Verified IDs and ensured responsible alcohol service
- Managed bar inventory and restocked supplies as needed
- Created unique cocktails that became customer favorites
- Built strong relationships with regulars, boosting customer retention
Client Services Representative at Guard.me International Insurance (2021-10 – 2022-08)
- Interacting with clients through various communication channels, including phone calls, emails, live chat, and in-person meetings.
- Educating clients about the specifics of their insurance coverage, including deductibles, limits, and exclusions.
- Maintaining accurate records of client interactions, policy changes, and claims in the company's records and databases.
Professional Food & Beverage Server at Eden Trattoria (2019-03 – 2020-03)
Professional Breakfast Server at Evviva Breakfast (2016-04 – 2018-03)
