Pamela Ngantcha

Seasoned Human Resources Generalist with over 8 years of expertise in optimizing administrative management, overseeing payroll, and fostering harmonious working relationships. Recognized for my absolute rigor and exemplary handling of confidentiality, I navigate dynamic environments with agility to transform operational challenges into levers of organizational performance.

Branch Manager - Europe Afrique Holding - Bali, Cameroun

(2023-01 - 2025-12)

• Supervised the operations of a branch and managed a team of 10 people, by organizing follow-up meetings and producing performance reports.
• Coordinated relationships with a portfolio of 7 partner companies, ensuring smooth communication and high-quality service.
• Issued and submitted invoices to clients, drafted weekly financial reports enabling decision-making and strategic direction by the executive committee.

Human Resources Manager - Europe Afrique Holding - Douala, Cameroun

(2020-01 - 2023-12)

• Managed and updated employee records (contracts, absences, evaluations).
• Supported the recruitment process: job postings, resume screening, candidate scheduling, contract preparation, onboarding and integration.
• Managed payroll from the collection of variable elements to the issuance of pay stubs.

Executive and Human Resources Assistant - Europe Afrique Intérim S.A. - Douala, Cameroun

(2017-01 - 2019-12)

• Managed correspondence, emails, and incoming calls.
• Maintained internal databases and tracking tools up to date.
• Organized meetings, took minutes, and followed up on decisions.

Certificate - Human Resources Management - Collège Boréal (2025-11)

Master's Degree - Human Resources Management - Université de Douala (2013-12)

Bachelor's Degree - Organizational Communication - Université de Douala (2011-12)