Pandu Wahono

Permanent-staff (PKWTT) marketing hire at ITL, a Jakarta-based shipping agency and freight forwarder handling Indonesian thermal coal through ports across Kalimantan and Sulawesi, serving buyers in Korea, China, India and Southeast Asia.

Marketing — Shipper Marketing - PT. Internasional Total Service & Logistics (ITL)

(2025-03 - 2026-08)

Permanent-staff (PKWTT) marketing hire at ITL, a Jakarta-based shipping agency and freight forwarder handling Indonesian thermal coal through ports across Kalimantan and Sulawesi, serving buyers in Korea, China, India and Southeast Asia.

• Supported supplier-side marketing for a Korean-led commercial team structured across four regional desks, covering shipper outreach, client communication and documentation flow from Notice of Readiness through Bill of Lading and port clearance.
• Built and maintained a structured shared-drive resource system consolidating HBA/HPB coal pricing regulations, marketing SOPs and shipper reference materials, giving the marketing team a single reference point for regulatory and pricing documentation.
• Produced the company's 20th anniversary corporate film and campaign assets for Coaltrans Asia 2026 (see Digital Content & Video Production below).

Marketing Guest Relations / Front Desk Agent - Taman Sari Royal Heritage Canada

(2023-10 - 2025-02)

• Orchestrated team work schedules during peak holiday seasons, strategically aligning staffing levels to optimize guest experiences and enhance brand perception of Taman Sari Spa.
• Thrived in fast-paced, high-stress environments, leveraging marketing language to deliver personalized guest interactions and proactively address concerns, thereby strengthening brand loyalty.
• Engaged with guests to gather valuable insights into their preferences and behaviors, informing targeted marketing campaigns and promotional strategies to drive revenue growth. Created a repeater guest data database to offer specific promotions.
• Played a pivotal role in compiling monthly marketing performance reports and contributed to holiday guest bookings, aligning efforts with local partners to boost online and foot traffic.

Marketing Development Officer - Media Group Network

(2022-10 - 2023-10)

• Spearheaded the formulation and execution of communication plans for multi-channel media campaigns, employing strategic marketing tactics to effectively promote clients' brands and products to diverse audiences.
• Cultivated strategic partnerships with industry stakeholders, including leading companies and government entities, to gain a deep understanding of their marketing objectives and tailor media campaigns accordingly.
• Collaborated cross-functionally to craft compelling content that resonated with target demographics, leveraging market insights and consumer trends to drive engagement and brand affinity.
• Secured significant contracts by pitching innovative communication strategies to clients, showcasing the value proposition of our marketing solutions and delivering measurable results, such as increased brand visibility and revenue generation.
• Demonstrated strong leadership and teamwork abilities, fostering a collaborative work environment that facilitated the successful execution of marketing initiatives and achievement of business objectives.

Sales - Taman Sari Royal Heritage Canada

(2020-05 - 2021-05)

• Found clients and helped to conduct the sale of Taman Sari Canada hand sanitizer products.
• Rudimentary knowledge of how to use Amazon to distribute products on an e-commerce platform.

Business Development Intern - PT. Mustika Ratu TBK

(2019-06 - 2019-09)

• Aided in product development of a new makeup line by reviewing market research data and packaging.
• Facilitated the exportation of products overseas by negotiating with foreign buyers and explaining legal responsibilities regarding the shipment of products.
• Coordinated between managers of departments to relay relevant information to the director of business development.
• Aided in finding clients to work on collaboration product development by giving PowerPoint presentations on Mustika Ratu's pricing and product quality.

Legal Department Intern - PT. Mustika Ratu TBK

(2018-05 - 2018-09)

• Helped facilitate trial preparations with the chief lawyer.
• Regularly attended weekly corporate meetings alongside the President Director of the company.
• Reviewed corporate performance over the past five financial years to help prepare for shareholder meetings.
• Coordinated with the chief lawyer to review legal risks for the marketing department's advertising campaign.

Intern - PT. Charta Putra Indonesia (Clean Power Indonesia)

(2017-06 - 2017-08)

• Aided in the obtainment of a US government grant of USD 12,000,000.
• Attended meetings with US grant representatives.
• Attended the signing of the PPA agreement.
• Met with local stakeholders to help develop clean power generators for the island of Mentawai.

AI-Assisted Video Production - Independent

(2025)

Self-taught end-to-end AI video production pipeline — scripting, generative video, voiceover, sound design and edit — operating as a single producer without an agency or production team.

• Produced a two-minute animated corporate film for PT. ITL's 20th anniversary, covering the company's port network across Kalimantan and Sulawesi, four-desk market structure, service lines and international coverage, built around an original branded mascot character.
• Produced an animated campaign asset set for Coaltrans Asia 2026, Asia's principal coal trading conference, including event teasers and a silent booth display reel designed for trade-floor conditions.
• Developed and maintained visual and character consistency across a multi-scene body of work using reference-image conditioning, with all on-screen typography and brand marks set in post to guarantee accuracy.

Research Department - NKRI Youth

(2020-04 - 2020-08)

• Assisted in the research of various topics regarding social issues in Indonesia such as cultural diversity and the importance of Pancasila to younger generations.
• Prepared all relevant information into a finished paper to present to the entire organization, used as a peer-reviewed document to support the organization's social media output.
• Helped to craft interview questions for NKRI members to use when conducting podcasts.

Assistant Magister - Sigma Chi Fraternity

(2017-09 - 2018-05)

As an assistant to the magister, responsible for helping to induct new pledges into the Brotherhood of Sigma Chi and teach them the organization's history.

High School - St George's School Vancouver (2011-09 - 2016-06)

Bachelor of Arts - Major History, Minor Political Science - McGill University (2016-09 - 2021-06)