Panos

8+ years of experience in food service, team supervision, and kitchen operations coordination. Effective leadership with excellent customer service and professional handling of requests and complaints. Staff training and onboarding of new employees according to quality and hygiene standards.

Management of daily operations, inventory, and product rotation in accordance with MAPAQ food safety regulations. Strong organizational skills and ability to manage priorities in a fast-paced and demanding environment.

Pest Control Technician - Rentokil Pest Control - Brossard

(2022-01 - 2024-12)

• Independently manage a daily portfolio of approximately ten residential, commercial, and industrial clients, ensuring efficient service delivery
• Plan routes and coordinate appointments to optimize scheduling of interventions and time management
• Conduct inspections, diagnoses, and targeted treatments while adhering to rigorous quality and safety standards
• Write detailed reports and preventive recommendations, contributing to improving clients' operational practices
• Maintain strict compliance with municipal, environmental, and safety regulations
• Build strong professional relationships with clients through clear communication and solution-oriented service

Cook – Shift Supervisor - La Belle Province - Mirabel

(2014-01 - 2022-12)

• Supervise daily kitchen and service operations
• Ensure restaurant closing procedures, including end-of-day tasks and securing operations
• Train and support new employees on quality standards, work methods, and food hygiene regulations
• Handle customer complaints and requests professionally to maintain a high level of satisfaction
• Implement organizational improvements that contributed to the business
• Manage inventory, product rotation, and compliance with MAPAQ standards to ensure food quality and safety

Commissioner's Assistant - Église orthodoxe grecque de Laval - Laval

(2023-01 - 2024-12)

• Supported commissioners during religious services by ensuring the smooth running of activities
• Welcome and guide members to maintain a respectful and organized environment

Secondary School Equivalency Certificate – Fifth Year Level (AENS) - Commission scolaire Lester-B.-Pearson (2016-12)