Patel Roopal

2 years of experience in Customer service with knowledge to maintain inventory as well as existing customers.

Customer Support Representative| CROMA JAN 2021 – NOV 2021

• Receiving inbound calls from customers
• Attentively listening to customers' concerns and taking the appropriate action
• Answering general questions and inquiries
• Accurately inputting data into the system during each call

Customer Support| Reliance Smart JAN 2022 – SEP 2022

• Processing orders and transactions.
• Resolving issues and troubleshooting technical problems.
• Delivering information about a company's offerings.
• Handling customer complaints.
• Collecting and analyzing customer feedback.