Patel Seeya

Certified Human Resources Professional (CHRP) with progressive experience supporting HR operations, employee relations, recruitment, onboarding, benefits and leave administration, HRIS administration, and employee inquiry resolution in fast-paced service environments. Skilled in responding to high-volume employee and stakeholder inquiries, triaging and escalating requests, navigating HR systems, maintaining confidential employee records, conducting HR data audits and reconciliation, and supporting HR processes across the employee lifecycle. Strong background in customer service, issue resolution, policy support, and cross-functional collaboration with a commitment to delivering accurate, timely, and employee-focused HR services.

Proficient with HRIS platforms (SAP; adaptable to systems such as UKG), Microsoft Office Suite, and virtual communication tools.

HR & Talent Acquisition Coordinator - EVVO Inc.

(2026-05)

Provide HR coordination and administrative support across talent acquisition, onboarding, employee engagement, compliance, workplace safety, and office operations within a multi-site organization.

• Serve as a primary point of contact for employee and manager inquiries related to onboarding, payroll support, HRIS access, workplace policies, employee documentation, and HR processes.
• Respond to employee inquiries through multiple communication channels while ensuring professionalism, confidentiality, and timely issue resolution or escalation when required.
• Guide employees in navigating HR systems, workplace procedures, and internal resources to support a positive employee experience.
• Utilize HRIS systems and internal databases to maintain employee records, process HR documentation, and ensure data accuracy and compliance.
• Coordinate onboarding activities including system access, orientation scheduling, documentation completion, and Day 1 readiness for new employees.
• Maintain confidential employee files and HR documentation in compliance with Ontario employment legislation, workplace policies, and audit requirements.
• Support benefits enrollment inquiries and assist with leave-of-absence (LOA) administration, including documentation tracking, employee follow-up, and coordination with internal stakeholders to support a smooth return-to-work transition.
• Conduct monthly audits and reconciliation of employee data across HR systems, collaborating with cross-functional teams to identify and resolve discrepancies and ensure data accuracy.
• Coordinate training sessions, certifications, and employee development activities while maintaining accurate training records and compliance documentation.
• Support Joint Health and Safety Committee (JHSC) activities, workplace inspections, and safety documentation in accordance with Ontario Ministry of Labour standards.
• Collaborate with managers, HR Business Partners, and cross-functional teams to support workforce planning, employee engagement initiatives, and continuous improvement of HR processes.

Talent Acquisition Specialist - EMPOWERED FUTURES

(2026-01 - 2026-06)

Supported recruitment, onboarding, scheduling, HR administration, and stakeholder communication functions in a fast-paced environment.

• Responded to candidate and stakeholder inquiries while maintaining professionalism, confidentiality, and service excellence in a high-volume environment.
• Conducted structured interviews, coordinate recruitment activities, and support hiring managers throughout the recruitment lifecycle.
• Maintained accurate electronic records, reports, recruitment documentation, and HR data with strong attention to detail and data integrity.
• Generated recruitment reports, hiring metrics, onboarding updates, and workforce tracking reports to support operational decision-making.
• Coordinated onboarding, scheduling, and employee documentation while serving as a key point of contact for inquiries and follow-ups.
• Utilized ATS and HRIS systems to maintain accurate employee and candidate records in compliance with organizational policies.

Customer Service Representative - WALMART CANADA

(2023-02 - 2025-12)

• Served as the first point of contact for high-volume customer inquiries, resolving concerns efficiently while maintaining professionalism, diplomacy, and strong service standards.
• Managed 100–150 customer interactions daily while consistently achieving high customer satisfaction results.
• De-escalated complex customer situations through active listening, problem-solving, and effective communication techniques.
• Trained and onboarded new employees on workplace procedures, customer service standards, and operational processes.
• Maintained accuracy in financial and operational transactions while ensuring compliance with company procedures and policies.
• Collaborated with cross-functional teams to improve workflow efficiency and support operational objectives.

HR Coordinator - UNIQUE SUN POWER LTD

(2019-08 - 2022-07)

Supported HR operations, recruitment, onboarding, payroll coordination, and employee administration across multiple business locations.

• Managed recruitment activities including job postings, candidate screening, interview coordination, and hiring support.
• Drafted and managed offer letters, employment contracts, employee correspondence, and HR documentation while ensuring compliance and accuracy.
• Maintained employee records, filing systems, attendance tracking, leave administration, and payroll-related documentation.
• Improved document management processes by implementing digital filing systems that enhanced retrieval efficiency and audit readiness.
• Supported onboarding and offboarding processes to ensure smooth employee transitions and compliance with organizational procedures.
• Assisted with workplace policy updates, employee communication, and compliance initiatives related to employment standards and workplace safety legislation.

Diploma - Human Resources and Business Management - Algoma University (2024-04)

Bachelor of Commerce - Business Administration - Veer Narmad South Gujarat University (2018-07)