Director of Operations - Whiteland Services (dba. Whiteland Developers)
(2022-05)
- Ensure business operations promote fiscal stability and profitability and that all activities are performed in an ethical and professional manner
- Established a property management and maintenance division, including all legal, policy creations, including staff recruitment. Integrated new software with Current OS
- Direct, plan and oversee all daily operations in Legal, leasing, Construction, accounting, and administrative departments
- Established a HR and safety protocol.
- Established payroll process and Administrative procedures
- Established a risk management protocol
- Working directly with Architects, engineers and other professionals
Property Manager, Project Manager - The Chia Group
(2021-03 - 2022-10)
- Managing a portfolio mix of residential and commercial properties thorough Winnipeg and Kenora ON
- Responsible for renovation and remodeling projects throughout the portfolio
- Working with exterior design trades and engineers.
- Manage and direct Maintenance and renovation staff
- Rent collection, notice development and issuance
- Worked directly with other departments to quickly resolve financial errors
Property Manager - Sunrex Management Ltd
(2019-10 - 2021-02)
- Managing a portfolio of over 17 buildings.
- Responsible for the monthly operating budgets including all accounts receivable and payable.
- Lead, coach, mentor junior property managers to help grow the industry.
- Manage and direct Maintenance and painting staff
- Worked directly with other departments to quickly resolve financial errors
Self-Employed - ABC Accounting services
(2010-11 - 2020-03)
Full cycle accounting and Property management services for small businesses.
Customer Service and Warranty Manager - A&S Homes
(2017-01 - 2018-02)
- Established a Customer service and Warranty division
- Managed 5 staff including Service advisors and technicians for new custom home builds
- Maintain compliance with Manitoba New Home Warranty and National and Provincial Building Code for single residential and Multi-Family properties.
- Conducted home inspections to ensure compliance/completion schedules and the like.
Residential Property Manager - Globe General Agencies
(2012-12 - 2016-12)
- Managed a portfolio of over 22 buildings with a combined fiduciary responsibility of over 1million
- Responsible for the monthly operating budgets including all accounts receivable and payable.
- Superior Customer Service, tenant retention and negotiating skills
- Monitored monthly P/L reports, variance and payables reports. Directed support staff in relation to those findings
- Worked directly with other departments to quickly resolve financial errors
- Plan, organize and direct daily operations including but not limited to Accounting, repair and capital renovations project management, HR, admin, Maintenance, janitorial and Customer relations staff
- Extensive knowledge of Residential Tenancies Act and regulations. Attend RTB hearings
Regional Manager - Nexus Asset Group - 360 Cumberland, Winnipeg
(2011-01 - 2012-08)
o/a Avenue living
- Organize plan and direct daily operations including but not limited to Accounting, HR, admin, Maintenance, janitorial and leasing staff
- Ensure company profitability in accordance with Corporate objectives
- Successful completion of a 256 unit residential complex Rehabilitation project with the RTB.
- Customer service management, leasing, RTB hearings.
