Ocean/Air Freight Executive - Rahat Continental - New Delhi, India
(2021-05 - 2022-12)
- Coordinated international air freight shipments for the U.S. division, including booking, tracking, and carrier communication.
- Developed relationships with airlines, freight forwarders, and customs brokers to ensure efficient cargo movement.
- Managed shipment documentation, airway bills (AWBs), export declarations, and compliance requirements.
- Monitored shipment milestones and proactively communicated delays, route changes, and service updates to customers.
- Maintained accurate shipment data, freight costs, and operational records within company systems.
- Assisted with freight pricing, customer inquiries, and carrier coordination to support business growth and service excellence.
Logistics Specialist - Sampradhi Worldwide - Surrey, BC
(2023-01 - 2024-04)
- Coordinated domestic and international freight shipments, ensuring timely pickup and delivery of cargo.
- Negotiated transportation rates with carriers and service providers to achieve cost-effective shipping solutions.
- Maintained continuous communication with carriers, customers, and overseas agents regarding shipment status, delays, and delivery requirements.
- Scheduled pickup and delivery appointments while monitoring transit timelines and operational requirements.
- Tracked freight movements and resolved transportation issues to ensure customer satisfaction.
- Managed freight billing, invoicing, and shipment documentation while maintaining accurate operational records.
Insurance Agent - AMC Insurance - Surrey, BC
(2024-04)
- Advised clients on personal and commercial insurance solutions based on individual needs.
- Generated quotes, processed policy documentation, and maintained accurate client records.
- Built and maintained long-term customer relationships through proactive communication and follow-up.
- Resolved customer inquiries efficiently while ensuring a high level of service and client satisfaction.
