Pegah Pakzad

Motivated Biomedical Science student at York University with hands-on experience in retail and hospitality environments. Known for delivering attentive customer service, working effectively in fast-paced team settings, and maintaining a positive, professional attitude. Eager to bring strong communication skills and a hardworking mindset to new opportunities.

Store Associate - Shoppers Drug Mart

(2024-01 - 2025-01)

• Provided friendly and efficient customer service in a fast-paced grocery retail environment.
• Restocked shelves and maintained product displays to ensure a clean and organized shopping experience.
• Assisted customers with locating products and answered inquiries about store offerings.

Server - Khaki Restaurant

(2022-01 - 2023-01)

• Provided attentive table service to guests, taking orders accurately and ensuring a positive dining experience.
• Handled high-volume service during peak hours while maintaining composure and efficiency.
• Collaborated with kitchen and front-of-house staff to ensure timely, accurate food delivery and guest satisfaction.

Retail Sales Associate - Nike

(2018-01 - 2020-01)

• Guided customers through product selection and delivered attentive service in a fast-paced clothing retail environment.
• Kept clothing displays neat and fully stocked, contributing to a positive in-store shopping experience.
• Collaborated with team members to meet sales goals and support day-to-day store operations.

Bachelor of Science - Biomedical Science - York University (2027-01)