Pema Yangzom

Compassionate and dedicated Personal Support Worker (PSW) with 1.5+ years of experience providing resident-centred care in long-term care and community settings. Skilled in assisting with activities of daily living (ADLs), mobility and transfers, feeding and hydration, vital signs monitoring, documentation, infection prevention and control, and dementia/behavioural support. Committed to maintaining resident dignity, safety, comfort, and independence while collaborating effectively with nurses and interdisciplinary healthcare teams.

Available for full-time day, evening, night, weekend, and holiday shifts.

Personal Support Worker – Long-Term Care - Harold & Grace Baker Centre - Toronto, ON

(2025-11)

• Provide compassionate, resident-centred care to older adults in a long-term care setting, supporting residents with dignity, comfort, and safety.
• Assist residents with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, oral care, and continence care.
• Support safe transfers, repositioning, ambulation, and mobility assistance using appropriate equipment and proper body mechanics.
• Assist residents with feeding, hydration, and monitoring intake/output in accordance with care plans.
• Observe and report changes in physical, emotional, and behavioural condition to nursing staff promptly.
• Measure and report vital signs and other relevant resident observations as required.
• Provide support to residents with dementia, responsive behaviours, and cognitive impairments using a calm, respectful, resident-focused approach.
• Maintain clean, safe, and comfortable resident environments through bed making, linen changes, and infection prevention practices.
• Collaborate with registered staff and interdisciplinary healthcare teams to support individualized care plans and quality resident outcomes.
• Follow all infection prevention and control, confidentiality, workplace safety, and documentation standards in the long-term care environment.

Personal Support Worker – Community Care - Home Instead - Toronto, ON

(2025-05)

• Provide compassionate personal care and support to clients in their homes while promoting independence, safety, and comfort.
• Assist with bathing, dressing, grooming, toileting, mobility, and transfers according to client needs and care plans.
• Support meal preparation, feeding, hydration, and medication reminders.
• Observe and report changes in clients' physical, emotional, and behavioural condition to supervisors or nursing staff.
• Maintain accurate documentation and reporting in accordance with employer policies and care requirements.
• Build respectful relationships with clients and families while maintaining professionalism, privacy, and confidentiality.
• Encourage client independence and emotional well-being while ensuring safe care at all times.

Certificate - Personal Support Worker (PSW) - Holi Health School