Peter Korgol

Detail-oriented professional with strong organization and effective time management skills. Proven track record in customer relations and complaint resolution.

Managed Special

Project related to Workforce Management System Transition – testing, training end users, developed internal Share Point Site. Was able to balance full-time studies with increased responsibilities, demonstrating strong time management and prioritization skills

Special Events Team Member at Maple Lodge Farms (2023-05 – Present)

Team member responsible for event support, merchandise displays, and operational tasks across various events in Canada.

• Organized merchandise displays, showcased products, and engaged with a diverse target audience across Canada.
• Assisted in setting up and teardown of event spaces, enhancing operational efficiency and timeliness.
• Collaborated with team members to implement safety protocols during events, maintaining a secure environment.
• Managed inventory of supplies for events, ensuring availability of necessary materials for successful execution.
• Trained new team members in event procedures, promoting consistency in operations and service delivery.

Synerion Admin Assistant at Maple Lodge Farms (2025-09 – 2026-05)

Administrative assistant supporting Workforce Management System transition, including testing, data quality assurance, user training, and knowledge management documentation.

• Supported testing and validation of system workflows to identify and resolve issues before go-live, reducing risk of financial discrepancies
• Ensured data accuracy and quality assurance during system go-live by entering schedule rules and assigning employees to their schedules, preventing payroll errors
• Monitored and troubleshoot interfaces and investigated basic errors. Identified and helped to resolve access-related issues to improve user access security and experience
• Conducted regular audits and reviews of access controls
• Delivered 1:1 training for managers on system functionality, troubleshooting, and resolving complex 'edge cases', improving adoption and reducing support requests
• Developed a new knowledge management SharePoint site for the payroll department to act as a repository for on demand training resources including videos, FAQs, and other job aids allowing for scaling up of training

Bachelor of Science in Bachelor of Computer Science (Mobile Computing) – Sheridan College Institute of Technology And Advanced Learning (2027-06)