Phạm Tuấn

Dedicated Restoration Technician with over 4 years of experience in water, fire, mold. Skilled in emergency response, moisture mapping, structural drying, demolition, documentation, and customer communication. Certified in WRT, AMRT, FSRT, and OCT with knowledge of restoration practices, field documentation, and estimating processes. Experienced using Encircle and Xactimate to support accurate project documentation and insurance claims.

Restoration Coordinator / Team Lead at Absolute Interior (2021-12 – 2025-12)

• Perform emergency mitigation, extraction, demolition, and structural drying procedures.
• Conduct moisture inspections and document project progress.
• Set up and monitor drying equipment, including air movers, dehumidifiers, and specialty drying systems
• Assist with mold remediation and post-remediation cleaning activities.
• Complete detailed job documentation, photos, sketches, and reports
• Communicate professionally respond to residential and commercial about water, fire, mold, and sewage loss projects with homeowners, adjusters, and project managers throughout restoration projects.
• Support Xactimate estimate preparation by providing accurate field measurements and documentation.
• Maintain compliance with company safety standards and industry regulations.

Automotive Service Technician at Spinelli Nissan Point-Claire (2020-05 – 2021-11)

• Performed preventive maintenance and inspections on mechanical systems, supporting equipment reliability and early failure detection.
• Identified early signs of mechanical issues and escalated for further repair.
• Followed standardized procedures and safety protocols.
• Maintained accurate service records.

Disaster Recovery Management – Humber College (2025-05)

Automotive Mechanic Training Program – West Island Vocational College (2018-01 – 2020-12)