Customer Service Fundraiser at TNI The Network Inc. (2025-09 – Present)
- Support fundraising campaigns for the Canadian Cancer Society and the Canadian Red Cross by engaging prospective donors through cold-calling and canvassing.
- Building rapport with strangers through friendly, personalized communication along with using persuasive outreach techniques and maintain accurate records of addresses and follow-up calls.
Merchandise Associate at Walmart Canada (2021-08 – 2024-08)
- Processed, priced, sorted, and restocked merchandise while receiving inventory shipments, maintaining organized sales floor displays, and ensured products were presented.
- Assisted customers with product inquiries, item locations, and loading, while operating warehouse equipment proficiently as well as training new employees on merchandising procedures and workplace tasks.
Volunteer Research Assistant at University of Ottawa (2022-09 – 2023-04)
- Prepared and organized laboratory materials and equipment before class, helping ensure essential lab setup and enabling classmates to begin experiments promptly.
- Completed the required introductory training in WHMIS, laboratory safety and basic biology research practices. Followed the right procedures when handling materials and assisted in the lab activities.
Staff Associate at Salvation Army (2017-08 – 2018-08)
- Processed, sorted, priced, and organized donations as well as replenished shelves, maintained clean and well-presented displays, and prepared donated products for sale.
- Provided customer service by answering questions, locating products, assisting with furniture loading, processing cash and debit transactions, and supporting donation pickups.
