Pooja Rani

Compassionate Personal Support Worker with experience in long-term care and mental health settings. Skilled in personal care, mobility assistance, and resident-centered support. Strong communication, teamwork, and organizational abilities, committed to promoting residents' dignity, safety, and well-being.

Personal Support Worker - Cogir Senior Living

(2026-04)

Provide personal care and support to seniors, assist with activities of daily living, mobility, hygiene, and meals, while ensuring dignity, safety, and comfort in a long-term care environment. Work collaboratively with healthcare teams and follow care plans.

Personal Support Worker (Clinical Experience / Internship) - City of Ottawa – Peter D. Clark Long-Term Care Centre - Ottawa, ON

(2025-05 - 2025-12)

• Assisted residents with activities of daily living, including bathing, grooming, dressing, toileting, feeding, and personal hygiene.
• Provided mobility assistance and performed safe transfers using lifts and other mobility equipment.
• Maintained residents' comfort, dignity, privacy, and independence while delivering person-centered care.
• Supported residents during meals and monitored nutritional intake and hydration.
• Assisted with range-of-motion exercises and daily routines according to individualized care plans.
• Observed, documented, and reported changes in residents' physical, emotional, and cognitive conditions to nursing staff.
• Applied infection prevention and control practices to maintain a safe and healthy environment.
• Supported residents living with dementia and responsive behaviours using a compassionate and respectful approach.
• Collaborated effectively with nurses, Personal Support Workers, and other healthcare team members.
• Maintained accurate documentation and followed City of Ottawa policies, procedures, and safety standards.

Support Worker (Clinical Experience / Internship) - The Royal Mental Health Centre - Ottawa, ON

(2025-09 - 2025-10)

• Supported clients with activities of daily living in a mental health care setting.
• Used a calm, respectful, and trauma-informed approach while providing care and support.
• Observed and reported changes in clients' behaviour, mood, and emotional condition to the care team.
• Assisted in maintaining a safe, supportive, and therapeutic environment for clients.
• Promoted dignity, respect, and person-centered care in all interactions.

Manager - Pizza Pizza

(2024-07 - 2026-04)

Managed daily restaurant operations in a fast-paced environment, supervised and trained staff, handled customer service and complaints, coordinated orders and POS system operations, scheduled tasks, and ensured compliance with food safety, hygiene, and quality standards. Maintained smooth workflow and supported overall store performance.

Crew Member - Redberry Restaurant

(2023-09 - 2024-06)

Handled customer orders, prepared food, and maintained a clean, safe, and hygienic work environment.

Science & Mathematics Teacher - DAV School

(2018 - 2020)

Taught students, prepared lesson plans, and supported classroom management and student learning.

Personal Support Worker - Algonquin College (2025-05 - 2025-12)

Human Services Foundation - Algonquin College (2023-09 - 2024-04)

Master of Science - Mathematics - MMU Mullana University (2015 - 2017)