EPIC Application Support Staff Dec 2021 (Contract)
Scarborough Health Network
Supported receptionists, nurses and doctors with the transition to the new health information system (EPIC) from Meditech
Aided in troubleshooting problems with the network; peripherals and I/O devices
Placed tickets for various problems in a Help Desk Ticketing System
Escalated work-blocking problems to superiors to prioritize important tickets
Resolved issues that came up through the workflow of the system
Aided users with patient charting using the EPIC healthcare information system
Assisted users with transferring/discharging patients through the system
Web Application Developer (On Call) Mar 2020 – Present
Autumn Leaf Digital
Analyze and prioritize client issues and resolved requests in timely fashion
Assisted in developing Ruby web applications utilizing the Rails framework
Assisted in programming a price aggregation website for pet products
Utilized Nokogiri to scrape several pet products’ prices and images to display
Assisted in developing the front-end page to display each price and image for the user to compare
Created an admin page with the library trestle to allow an admin to change any variables or make any updates and responsible for data entry
Recorded a log of all issues that was available to all developers and CEO
General Labourer Sept 2017 - Jan 2018
Icon Digital
Operated several machines to develop advertising print orders for customers
Communicated with superiors about which jobs to accomplish and when
Addressing customer concerns with old jobs
Maintained communication with a team while operating several machines
Managing which orders to develop first based on due dates and size of jobs
Maintaining machines to operate efficiently during work hours
Application Developer Jan 2016 – Aug 2016
{App}Mastery;
Assisted in developing through all phases of the software development life cycle (SDLC) in developing a Android TV application using the programming language Java
Utilized the VHX API to obtain JSON files which then were parsed to obtain the video and thumbnail data for the application
Debugged applications using Android Debug Bridge, and used Android Developer Tools to test on prototype model
Developed a test plan and test cases to ensure proper functionality
Education
York University
Bachelor of Arts (BA Honours) in Information Technology,