Preeti Thind

Hello Hiring Manager,

With over 15 years of experience in customer service, sales support, dispatching, and building strong relationships with clients, I believe I would be a great fit for this role.

I have excellent communication skills, a professional approach to customer interactions, and a proven ability to understand client needs and provide effective solutions. My experience in handling high-volume calls, generating leads, and maintaining strong customer relationships will allow me to contribute positively to your sales team.

Thank you for your time and consideration.

Transportation Dispatcher & Logistics Coordinator | Calgary, AB

15+ Years of Experience

• Managed daily communication with customers, drivers, and clients across Canada and the USA
• Handled high-volume inbound and outbound calls, emails, and service inquiries
• Resolved customer concerns, provided shipment updates, and ensured customer satisfaction
• Scheduled and coordinated pickups, deliveries, and driver assignments
• Maintained accurate records, entered data into dispatch and computer systems, and prepared reports
• Worked efficiently in a fast-paced environment while managing multiple priorities and deadlines
• Built strong relationships with customers, carriers, and business partners through professional communication

Customer Service & Sales Representative | Calgary, AB

• Assisted customers with inquiries, provided solutions, and delivered exceptional service
• Conducted follow-up calls, maintained client records, and managed customer relationships
• Handled objections and de-escalated difficult situations with patience and professionalism
• Generated leads and supported sales activities through effective communication
• Demonstrated strong computer, CRM, and Microsoft Office skills

Bachelors in Science