IT Project or Technical Program Manager
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ger September 2016 - March 2024 • Job Splitting (Jan 2024 - March 2024): Optimized workflow, increasing order fulfillment efficiency by 40% and reducing errors by 25%. Managed a $1 million budget project, collaborating with key stakeholders to increase market share by 20%.
PRIOR ROLES: Developer Consultant/Analyst/Project Lead IBM, AT&T, GE EDUCATION • Bachelor of Engineering (B. Eng.) in Mechanical Engineering Calicut University CERTIFICATIONS • Certified Scrum Product Owner (CSPO) • Project Management Professional (PMP) • Certified Scrum Master (CSM) • Certified SAFe® 4 Practitioner • Sun Certified Java Programmer (SCJP) • IBM Certified Quality Ambassador (CMMi Level-5) ONGOING EDUCATION Pursuing advanced studies in Data Science and Machine Learning, with specialized knowledge in Artificial Intelligence, Natural Language Processing (NLP), Advanced Analytics using Power BI, and Machine Learning. VOLUNTEER WORK • TELUS Giving Volunteering Work (2008 - 2023) ORGANIZATIONAL CONTRIBUTIONS Led the PMO team to create a PM Handbook that includes PM roles, responsibilities, tools, onboarding guidelines, and helpers.
This effort resulted in reducing the time and effort required for knowledge transition for new team members. Led the PMO team to enhance knowledge sharing and requirements facilitation between business and system teams using Value Stream Mapping (VSM) tools and techniques
ger September 2016 - March 2024 • Job Splitting (Jan 2024 - March 2024): Optimized workflow, increasing order fulfillment efficiency by 40% and reducing errors by 25%. Managed a $1 million budget project, collaborating with key stakeholders to increase market share by 20%.
PRIOR ROLES: Developer Consultant/Analyst/Project Lead IBM, AT&T, GE EDUCATION • Bachelor of Engineering (B. Eng.) in Mechanical Engineering Calicut University CERTIFICATIONS • Certified Scrum Product Owner (CSPO) • Project Management Professional (PMP) • Certified Scrum Master (CSM) • Certified SAFe® 4 Practitioner • Sun Certified Java Programmer (SCJP) • IBM Certified Quality Ambassador (CMMi Level-5) ONGOING EDUCATION Pursuing advanced studies in Data Science and Machine Learning, with specialized knowledge in Artificial Intelligence, Natural Language Processing (NLP), Advanced Analytics using Power BI, and Machine Learning. VOLUNTEER WORK • TELUS Giving Volunteering Work (2008 - 2023) ORGANIZATIONAL CONTRIBUTIONS Led the PMO team to create a PM Handbook that includes PM roles, responsibilities, tools, onboarding guidelines, and helpers.
This effort resulted in reducing the time and effort required for knowledge transition for new team members. Led the PMO team to enhance knowledge sharing and requirements facilitation between business and system teams using Value Stream Mapping (VSM) tools and techniques
Bachelor of Engineering (B. Eng.) in Mechanical Engineering
