Medical Office Administration Assistant at Main View Medical Clinic (2024-01 – 2026-01)
- Optimized clinical daily throughput by efficiently managing receptionist operations, patient intake check-ins, and multiline communications for multi-physician schedules.
- Navigated regional Electronic Medical Records (EMR) system to accurately log incoming diagnostic, laboratory, and specialist results under strict PHIPA confidentiality guidelines.
- Liaised between primary care physicians, regional hospitals, and diagnostics centers to fast-track specialty referrals and ensure continuity of patient care plans.
- Managed clinical billing documentation and provided administrative triage to prepare sterile examination rooms and support clinical operations.
PSW Clinical Practice Placement at Burton Manor Long Term Care Home (2025-09 – 2025-12)
- Delivered compassionate, person-centered care and completed comprehensive Activities of Daily Living (ADLs) for residents with complex physical and cognitive impairment diagnoses.
- Incorporated Gentle Persuasive Approaches (GPA) strategies to safely identify, interpret, and redirect responsive behaviors in residents experiencing severe dementia.
- Enforced strict compliance with the College of Nurses of Ontario (CNO) ethical guidelines to champion resident dignity and privacy.
- Recorded meticulous shift reports and collaborated in interdisciplinary team updates to proactively flag changes in baseline health status.
PSW Clinical Practice Placement at Humber River Hospital (2025-06 – 2025-09)
- Supported multi-disciplinary care inside high-turnover acute medical-surgical units, executing safe transfers, positioning, and ambulatory care.
- Monitored vital statistics and fluid inputs/outputs, documenting clinical values inside patient records and escalating deviations directly to the charge nurse.
- Applied standard Infection Prevention and Control (IPAC) practices and rigorous Hand Hygiene protocols to prevent hospital-acquired infections (HAIs).
Registered Staff Nurse (Intensive Care Unit) at S.G.L. Superspecialist Charitable Hospital (2022-09 – 2023-05)
- Delivered advanced clinical nursing care to high-acuity patients in an intensive care setting; operated and monitored life-support systems, ventilators, and central monitoring stations.
- Assisted critical care physicians with invasive sterile bedside procedures, maintaining strict aseptic field protocols during chest tube inserts, intubations, and central venous access placements.
- Evaluated continuously shifting hemodynamic indicators, adjusted medications and critical infusions under physician protocols, and acted rapidly to stabilize acute code situations.
- Facilitated empathetic health teaching and emotional care to anxious family members regarding critical diagnoses and post-ICU transitions.
- Maintained precise medical charting, charting physiological assessments and nurse care plans within the digital EMR.
Trainee Nurse (Critical Care Unit) at S.G.L. Superspecialist Charitable Hospital (2022-04 – 2022-08)
- Acquired focused clinical training under registered supervision, executing standard patient assessments, administering prescribed medications, and maintaining chart integrity in the CCU.
