PRE - SALES ENGINEER
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I'm a passionate Project Management graduate with a solid foundation in Computer Science, actively seeking dynamic roles in the fields of Product/Project Management and Pre-Sales Engineering. With a proven track record as a Pre-Sales Engineer at Zoho Corporation, I've honed my skills in understanding client needs and delivering tailored solutions.
My versatile skill set encompasses Project/Product Management, Risk Management, Schedule Management, Agile Methodologies, Budgeting, Leadership, Digital Marketing, Customer Support Engineering, Social Media Marketing, Outreach Strategies as well as Public Speaking.
Few highlights from my previous experience include :
~ Skilled at analysing market trends, user needs, and the landscape of competitors to shape product strategy.
~ Experienced in conducting market research and customer interviews to understand user needs and pain points.
~ Proficient in Zoho Analytics, adept at crafting dynamic dashboards and reports using diverse techniques across various datasets.
~ Technologies: MS Project, MS Excel, MS Office, Trello, Google Workspace, Zoho Projects.
~ Tools: Zoho Business Suite (CRM, Books, Analytics, etc,.), Google Analytics, Tableau, Power BI, QuickBooks, SalesForce CRM, GanttProject.
~ Created high-level Business reports and Dashboards for a diverse customer base, including retail, mid-market, and multiple Government entities, employing Data Preparation, Data Forecasting and Formulas.
Thank you for taking the time to explore my journey.