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Accomplished Supervisor at Shell Gas Station with a proven track record in enhancing team productivity and customer satisfaction. Leveraged expertise in problem-solving and time management to streamline operations.
Skilled in customer service and teamwork, significantly improving workflow efficiency without compromising service quality.
Supervisor, 05/2022 to Current Shell Gas Station - Kingston, ON o Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
o Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
o Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
o Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sandwich Artist, 01/2021 to Current SUBWAY®Restaurants - Kingston o Greeted guests, promoted specials, and took orders.
o Operated the cash register with accuracy, ensuring proper handling of transactions.
o Kept workplace clean and organized in line with restaurant policies.
o Increased speed of service through effective multitasking and time management skills.
