Puneet Mishra

QA Automation Engineer with 4+ years of experience delivering quality assurance solutions across Banking, Financial Services, and Enterprise Web Applications. Proven expertise in Automation Testing, Functional Testing, API Testing, Database Validation, and Agile Software Delivery. Strong hands-on experience designing scalable automation frameworks using Selenium WebDriver, Java, TestNG, and Maven while ensuring software quality across complex business-critical applications.

Skilled in validating financial transactions, customer onboarding workflows, payment systems, REST APIs, and backend databases. Adept at collaborating with cross-functional teams to drive defect resolution, improve test coverage, and support successful software releases.

QA Analyst at State Street (2025-08 – Present)

• Develop and execute comprehensive test plans, test cases, and test scenarios for banking and financial applications supporting mission-critical business operations.
• Validate end-to-end banking workflows including customer onboarding, account creation, payment processing, transaction management, and customer servicing functionalities.
• Perform Functional, Regression, Integration, Smoke, System, and User Acceptance Testing (UAT) to ensure application stability and business requirement compliance.
• Design and maintain Selenium WebDriver automation scripts using Java, TestNG, and Maven, reducing manual testing efforts and improving release efficiency.
• Execute API testing using Postman by validating request payloads, response structures, HTTP status codes, authentication mechanisms, and business logic.
• Perform backend database validation using SQL queries to verify customer records, transaction accuracy, payment settlements, and data consistency.
• Analyze business requirements, technical specifications, and user stories to identify testing scope, test coverage, and risk areas.
• Collaborate with Business Analysts, Developers, Product Owners, and Scrum teams to ensure complete requirement traceability and quality delivery.
• Participate actively in Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, and Retrospectives.
• Create and maintain detailed test execution reports, defect metrics, and quality dashboards for project stakeholders.
• Identify, document, prioritize, and track software defects through the complete defect lifecycle using JIRA.
• Support production deployments, release validation, smoke testing, and post-release verification activities.
• Conduct cross-browser and cross-environment testing to ensure consistent user experience across platforms.
• Contribute to continuous process improvements by enhancing automation coverage and optimizing testing procedures.

Software Test Engineer at AlfaLabs Technologies (2022-05 – 2023-10)

• Executed comprehensive manual and automated testing activities for enterprise banking and financial software applications.
• Developed and maintained Selenium WebDriver automation scripts using Java and TestNG for regression and functional testing.
• Designed reusable automation components following Page Object Model (POM) principles to improve framework maintainability.
• Automated key banking workflows including login authentication, fund transfers, customer transactions, bill payments, and account services.
• Prepared detailed test scenarios and test cases based on business requirements, functional specifications, and user stories.
• Performed API testing using Postman to validate REST services, response payloads, authentication flows, and business rules.
• Conducted database testing through SQL queries to validate financial transactions, customer records, and backend system integrations.
• Executed Smoke, Regression, Integration, System, and End-to-End Testing across multiple application releases.
• Collaborated with development teams to investigate defects, perform root cause analysis, and verify fixes.
• Participated in Agile Scrum processes and contributed to sprint planning, requirement discussions, and quality reviews.
• Maintained defect logs, test execution reports, traceability matrices, and quality documentation.
• Assisted in production support activities and post-release validation to ensure application stability.
• Improved testing efficiency through automation initiatives that reduced repetitive manual testing efforts.

QA Engineer at Hexaware Technologies (2021-04 – 2022-04)

• Participated in software testing activities throughout the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Reviewed business requirements, functional specifications, and user stories to understand application functionality and testing scope.
• Created and executed manual test cases, test scenarios, and test scripts for web-based enterprise applications.
• Performed Functional Testing, Smoke Testing, Sanity Testing, and Regression Testing across multiple project releases.
• Validated application workflows, business rules, and system functionality against acceptance criteria.
• Conducted SQL-based backend testing to verify database integrity, data accuracy, and application transactions.
• Logged, tracked, and managed software defects using JIRA while coordinating with development teams for resolution.
• Participated in defect triage meetings and contributed to defect prioritization and release planning activities.
• Supported User Acceptance Testing (UAT) and production release validation activities.
• Collaborated with senior QA engineers and business stakeholders to ensure high-quality software delivery.
• Assisted in preparing test documentation, execution reports, and testing metrics for project stakeholders.

Post Graduate Certificate in Information Technology Business Analysis (ITBA) – Conestoga College (2025-04)

Bachelor of Engineering in Computer Engineering – Mumbai University (2020-08)

Diploma in Computer Engineering – Maharashtra State Board of Technical Education (2016-05)