Field Service Technician - Quantum Lifecycle Partners - Surrey
(2023-04)
- Promoted from Shipper/Receiver to Field Service Technician based on strong performance
- Managed end-to-end field service operations for vending machine installation and maintenance
- Performed software updates, system configuration, and installation of new products
- Diagnosed and resolved technical issues through on-site troubleshooting
- Coordinated and prioritized service tickets according to schedules and operational needs
- Managed inventory control, including tracking, usage, and parts management
- Operated company van/truck for field service visits and logistics support
- Led and supported field staff when additional manpower was required
- Ensured high-quality service delivery and timely completion of service projects
- Maintained customer communication and prepared service reports
- Managed overall project execution and workflow within assigned service areas
Warehouse Associate - TD SYNNEX - Richmond BC
(2022-10 - 2023-04)
- Receiving, labeling, and storing incoming shipments
- Operating machinery and equipment
- Reviewing print and online resources to gather information
- Checking facts, proofreading, and editing research documents to ensure accuracy
- Maintaining laboratory equipment and inventory
Senior Digital Repair Specialist - Reliance Jio Infocom - India
(2018-11 - 2022-09)
- Troubleshooting Technical issues
- Speak to Customer to quickly root to their problems
- Handled 7 Stores which were Working for Customer support
Service Engineer & Customer care Officer - TVS Electronics Limited - India
(2016-12 - 2018-11)
- Diagnosing and repairing faults
- Identifying hardware and software solutions
- Attending customers and listening to their concerns
Field Service Technician - Mahal wood Craft - India
(2013-08 - 2016-11)
- Installed and repaired ATM machines
- Diagnosed and fixed technical issues
- Performed routine maintenance checks
- Responded to service calls at different locations
- Updated service reports and job record
