Pushpa Latha

Delivering efficient and timely customer service and information to the citizens of Edmonton though continuous queue system (telephone, email, etc.).

Experienced in using ticketing tools and other software like SAP-CRM, PEOPLESOFT,WORKDAY ,HRIS CISCO Spring, CIS, KANA Express, Google spreadsheets, SharePoint, Transit Master, CACTUS, TACS, RAMS, POSSE, ,and Entering data into appropriate networks systems and database

Worked as HR

.In my Administrative Clerk role & Human Resource, I honed my abilities in processing requisitions and file management, providing a firm foundation for an Administrative or resource coordination role. My interpersonal, people-centric nature and compassion have afforded me excellent teamwork skills. Further, I have provided solutions and options that meet and exceed the client needs fit to the fast passed and high-volume customer service environments by using efficient communication and organization skills.

I also demonstrated exceptional active listening, interpersonal, time management, and problem-solving, probing skills to facilitate issue resolution. I am well-versed with technology and software applications to enhance the process efficiency (Micro Soft Office, Adobe, share point, PeopleSoft, Oracle, and SAP- HR, Workday ,oracle HRMS).Experience in Marketing ,sales, Human Resources SAP, Oracle , call Centre. Willing to relocate .

More than 10 Years of experience

MBA: HR Management

Diploma in corporate governance