Administrative
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Delivering efficient and timely customer service and information to the citizens of Edmonton though continuous queue system (telephone, email, etc.).
Experienced in using ticketing tools and other software like SAP-CRM, PEOPLESOFT,WORKDAY ,HRIS CISCO Spring, CIS, KANA Express, Google spreadsheets, SharePoint, Transit Master, CACTUS, TACS, RAMS, POSSE, ,and Entering data into appropriate networks systems and database
.In my Administrative Clerk role & Human Resource, I honed my abilities in processing requisitions and file management, providing a firm foundation for an Administrative or resource coordination role. My interpersonal, people-centric nature and compassion have afforded me excellent teamwork skills. Further, I have provided solutions and options that meet and exceed the client needs fit to the fast passed and high-volume customer service environments by using efficient communication and organization skills. I also demonstrated exceptional active listening, interpersonal, time management, and problem-solving, probing skills to facilitate issue resolution. I am well-versed with technology and software applications to enhance the process efficiency (Micro Soft Office, Adobe, share point, PeopleSoft, Oracle, and SAP- HR, Workday ,oracle HRMS).Experience in Marketing ,sales, Human Resources SAP, Oracle , call Centre. Willing to relocate .
More than 10 Years of experience