Rachael Connell
Restaurant Server, Bartender and Barista
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About
I am a 23-year-old Medical Student from New Zealand. I have deferred my University studies for one year to experience all that Canada has to offer.
I have over 4 years’ experience working as a waitress in fine dining restaurants and cafes. I am a confident barista.
I am a very self-motivated and enthusiastic individual with strong interpersonal skills. I have excellent organisational skills and problem solving abilities. I have strong leadership skills but am also an effective team player. I work well under pressure in fast paced environments.
Experience
2022 – Present, Restaurant Server and Barista, Happy Valley Day Lodge, Big White Ski Resort, Kelowna, BC
- Welcomed and seated guests, took orders and communicated them effectively to the kitchen
- Set up and organized banquet dinners for up to 100 people
- Provided barista training for new employees
- Provided excellent customer service for up to 50 guests per evening in a fine dining setting
- Welcomed and seated guests, took orders and communicated them effectively to the kitchen
- Memorised the menu and offered recommendations to upsell appetizers, desserts and drinks
- Prepared and served beverages, including cocktails, to customer preferences
- Provided barista training for new employees
- Work effectively to safety prepare and administer vaccinations.
- Responsible for maintaining office spaces to a high level of cleanliness for staff and clients
- Administrative tasks including organising and preparing distribution lists and mail outs and documenting records
- Performed administrative tasks including data entry, telecommunications and management of employee records
- Recruited, and assisted potential job applicants, including those with English as a second language
- Updated information pamphlets and co-led weekly employee health and safety inductions
- Worked independently in a business to business sales role
- Consistently exceeded sales targets and was promoted to cover a larger region
- Maintained friendly and professional interactions with customers to establish long-term cliental for the business
- Efficiently picked and sorted fruit at a rate that consistently exceeded company targets by ~50%
- Assumed responsibility for transport and social well-being of a team of seven other employees
- Provided weekly academic tutoring to students, including those with learning difficulties and with English as a second language, in the subjects of Mathematics and Economics
Education
Bachelor of Medicine and Bachelor of Surgery, The University of Otago, New Zealand, Expected Graduation: 2024
- Awarded leaders of Tomorrow Scholarship with Merit
- Awarded University of Otago Scholarship for Distinction in Fifth Year
- Awarded University of Otago Scholarship for Distinction in Third Year
- The Tweed Treadwell Prize in Rheumatology
- 9.0 GPA
- Graduated in top 2% of class
- Awarded FE Kershaw Award for All Round Excellence
- Awarded KM Solomon Award for Academic Excellence
- Excellent endorsements in Mathematics and Statistics, English, Biology, Chemistry, Physics, History and Economics
