Rachel

Administrative professional and Paralegal Licensing Candidate with experience in client service, document preparation, and confidential records. Strong organizational and communication skills with a commitment to accurate, professional service.

Paralegal Placement – Legal Assistant Functions - SMP Law Firm - Mississauga, ON

(2026-01 - 2026-03)

• Managed legal files, reviewing and separating materials for the firm to maintain and return to clients.
• Completed client intake questions that correlated to the facts of the case.
• Conducted legal research and prepared summaries for case development regarding Children of Lawyer reports.
• Attended court to take notes and organize case-related information to supply the lawyer.
• Reviewed case materials to ensure accuracy and completeness.

Client Support Representative - Private Homecare - Hamilton, ON

(2024-03)

• Maintained consistent client communication and supported adherence to structured routines and care plans.
• Managed sensitive responsibilities, including medication support and oversight of daily living needs.
• Handled confidential information with accountability while supporting client well-being.

Intake & Administrative Coordinator - Wesley Urban Ministries - Hamilton, ON

(2021-09 - 2022-09)

• Coordinated client affairs, scheduling court dates, appointments, and required services.
• Managed client intake and ensured accurate documentation to meet discharge timelines.
• Prioritized and managed high-volume tasks while maintaining accuracy and organization.
• Coordinated COVID-19 isolation protocols in compliance with public health requirements.
• Managed a caseload of 20 clients within a 10-day cycle, meeting all service deadlines.

Peer Support Coordinator (Administrative Duties) - Mohawk College: Be Well Do Well - Hamilton, ON

(2019-09 - 2020-04)

• Managed a caseload, maintaining records and coordinating support for mental health and interpersonal concerns.
• Supported international students with housing and tenancy matters, coordinating resources to resolve issues.

Research Assistant (Fixed Contract) - Mohawk College: City School Research Initiative - Hamilton, ON

(2019-09 - 2019-12)

• Conducted thematic research and summarized key findings to support reporting and decisions.
• Organized and synthesized large data sets, identifying themes and preparing structured summaries.
• Analyzed trends and delivered accurate findings in both independently to be added to a research team.

Paralegal Licensing Candidate - Law - Mohawk College (2026-04)

Business Administration Advanced Diploma - Business Administration - Mohawk College (2023-01 - 2023-08)

Social Service Worker Diploma - Social Services - Mohawk College (2020-04)