Rachel Warren

Strategic and highly organized Production Manager with experience leading large-scale integrated marketing campaigns from concept through final delivery across 11 global consumer brands. Proven expertise in creative operations, project management, studio and photoshoot production, budget ownership, vendor management, cross-functional leadership, and workflow optimization. Experienced in translating marketing strategies into actionable creative briefs and production plans while managing complex timelines, budgets, resources, and stakeholder expectations.

As well as production experience supporting major retail and e-commerce partners.

Creative Production Manager at Maison Battat Inc. (2023-02 – Present)

• Lead end-to-end production of 35–40 integrated marketing campaigns annually across 19 global toy brands, supporting major retail and e-commerce partners including Amazon, Walmart, Target, Costco, and Smyths Toys UK.
• Manage $5M+ in annual production budgets, including forecasting, vendor negotiations, purchase orders, budget tracking, and invoice reconciliation.
• Lead approximately 24 lifestyle artwork packaging photoshoots annually, managing production from creative brief through final asset delivery.
• Coordinate 50+ cross-functional stakeholders across Marketing, Product Design, Photography, Video, Web, Social, Packaging team, and external agencies.
• Translate marketing strategies and campaign objectives into detailed creative briefs, production plans, timelines, and actionable deliverables.
• Develop and implement scalable studio workflows that improve production visibility, collaboration, organization, and efficiency across high-volume campaigns.
• Manage multiple concurrent campaigns while balancing scope, resources, budgets, deadlines, and evolving business priorities.
• Partner with internal and external creative teams, vendors, photographers, and production partners to deliver high-volume creative assets supporting retail launches and e-commerce initiatives.
• Ensure creative deliverables remain aligned with brand standards, production requirements, budgets, and critical launch timelines.
• Identify production challenges and implement process improvements that increase efficiency and strengthen collaboration across teams.

Personal Banker at Bank of Montreal (2021-12 – 2023-02)

• Identified customer needs and provided tailored advice and guidance on financial products and solutions.
• Managed client accounts and estates while maintaining accuracy, confidentiality, and strong client relationships.
• Processed applications for credit cards, lines of credit, and personal loans in accordance with internal procedures.
• Promoted investment products and supported clients with retirement planning and financial solutions.
• Applied analytical and problem-solving skills to assess client needs and provide appropriate financial solutions.
• Built trust with clients through effective communication, needs analysis, and personalized service.
• Performed end-of-day cash reconciliation and teller closing procedures in the manager’s absence, ensuring cash accuracy, proper balancing, and adherence to bank policies and controls.

Project Manager at Synapsis Branding Marketing Agency (2021 – 2022)

• Managed branding, marketing, and event projects from concept through execution.
• Developed marketing strategies and campaigns aligned with client objectives and business needs.
• Mapped project tasks and coordinated writers, graphic designers, vendors, and other creative resources.
• Managed project timelines, budgets, priorities, and deliverables to ensure deadlines were met.
• Maintained strong relationships with clients and external vendors throughout project lifecycles.
• Identified potential project challenges and coordinated solutions to keep deliverables on track.
• Supported business development and sales efforts by proactively identifying and pursuing new business opportunities, prospecting potential clients, and presenting agency services to generate new client relationships.

Sales Coordinator at Mantab Inc. (2020-02 – 2021-02)

• Served as liaison between clients and the sales team, ensuring clear communication and timely follow-up.
• Assisted with planning and organizing promotional materials, campaigns, and events.
• Prepared reports and monitored project progress, identifying potential delays or issues.
• Communicated unforeseen challenges to clients and internal stakeholders and coordinated appropriate solutions.
• Reviewed project processes, identified shortcomings, and proposed improvements to increase efficiency.
• Reviewed and challenged existing processes to identify inefficiencies, proposed and implemented improved workflows, and streamlined procedures to enhance communication, productivity, and overall operational flow.

Administration & Accounting at Audi Anjou (2018-03 – 2020-02)

• Managed accounts payable and accounts receivable processes and maintained accurate financial records.
• Performed bookkeeping duties, including maintaining financial statements and general ledgers.
• Processed bi-weekly payroll accurately and within required deadlines.
• Managed and directed reception team activities while supporting day-to-day dealership operations.
• Assisted the Human Resources team with administrative activities related to new hires.
• Maintained a high level of accuracy and confidentiality when handling financial and employee information.
• Completed and verified the final administrative and documentation steps for all new vehicle purchases within the Sales Department, ensuring contracts and required paperwork were accurate, complete, and properly processed.

Finance Management & Business Technology – CDI College (2020 – 2021)

Science Foundations – Concordia University (2018 – 2019)

CEGEP Diploma in Applied Sciences – John Abbott College (2014 – 2018)