Waitress - Mrs.Js Roadhouse
(2023)
- Listen to customers concerns, issues and questions
- Resolve customers concerns and answer customers questions to your best ability.
- Maintain a positive attitude and calmly respond to customers complaints.
- Open new customer accounts.
- Answering questions about a company's products or service.
- Processing orders and transactions.
- Developing and documenting knowledge into helpful content.
Crew member - Macdonald (Regent Sudbury)
(2023)
- Keeping track of all the inventory information in local software.
- Helping customers with their problems and meeting their expectations.
- Opening and closing the store as a key holder.
- Reporting inventory to the supervisor.
- Handling phone calls of customers in the drive-thru.
- Handling Cash, Credit, and Debit cards.
- Preparing schedules for the staff and supervising their work.
- We are training new employees.
Customer Service Representative - Sales Berry Supermarket (nepal)
(2020)
- Address general product related inquiries regarding features, availability and pricing.
- Review, chase and update Customer estimates, Supplier orders, reservation and other areas of outstanding information.
- Intiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
- Input customer pick-up and returns in the system.
- Ability to work in start-up environment..
