Raesiah Ellis

Hardworking, enthusiastic and reliable professional with experience across education, retail, hospitality and customer service. I have worked in both primary and secondary schools as a Teaching Assistant, Behaviour Mentor and Cover Supervisor, supporting students with a range of educational and behavioural needs. I am confident building positive relationships with young people, managing classrooms and working as part of a team.

Alongside my education experience, I have developed excellent communication, organisation and customer service skills through retail and hospitality roles. I am adaptable, eager to learn and committed to delivering a high standard of work in every role.

Teaching Assistant | Behaviour Mentor | Cover Supervisor at Veritas Education (2026-03 – Present)

Work across a variety of secondary schools providing classroom support.

• Support students with SEN, behavioural and additional learning needs.
• Deliver one-to-one and small group interventions.
• Mentor students to improve confidence, behaviour and engagement.
• Cover lessons in the absence of teachers while maintaining a positive learning environment.
• Support teachers with lesson preparation and classroom management.
• Build strong relationships with students and staff to promote positive outcomes.

Bartender at Cube Lounge (2026-07 – Present)

Deliver excellent customer service in a busy bar environment.

• Prepare and serve alcoholic and non-alcoholic drinks.
• Handle cash and card transactions accurately.
• Maintain high standards of cleanliness and hygiene.
• Work efficiently under pressure during busy shifts.
• Assist with stock management and opening/closing duties.
• Resolve customer queries professionally.

Teaching Assistant at St Mary Magdalen's Primary School (2023-03 – 2024-11)

• Supported teachers with daily classroom activities.
• Delivered one-to-one and small group interventions.
• Assisted children with additional learning needs.
• Encouraged positive behaviour and student engagement.
• Worked closely with parents and teaching staff to support pupil progress.
• Helped organise educational activities and school events.

Teaching Assistant at Randstad CPE (2024-02 – 2024-07)

• Supported pupils within a secondary school environment.
• Worked with students with SEN and behavioural needs.
• Promoted positive behaviour and inclusion.
• Assisted teachers with lesson delivery and classroom management.
• Helped students achieve academic and personal goals.

SEN Teaching Assistant at UCM Education

• Supported pupils with Special Educational Needs.
• Adapted learning resources to suit individual needs.
• Encouraged independence and confidence.
• Worked alongside teachers and therapists.
• Monitored progress and communicated with staff and parents.
• Assisted with behaviour management and personal care where required.

Retail Assistant at Nike (2022-08 – 2024-01)

• Delivered outstanding customer service.
• Processed transactions and handled cash.
• Maintained shop floor standards.
• Assisted customers with product recommendations.
• Supported stock replenishment and merchandising.
• Worked towards daily sales targets.

Sales Assistant at Foot Locker

• Assisted customers with footwear and sportswear purchases.
• Operated tills and processed payments.
• Maintained store presentation.
• Delivered excellent customer service.
• Assisted with stock control.

Sales Assistant at Sports Direct

• Provided excellent customer service.
• Assisted with stock replenishment.
• Processed sales and returns.
• Helped achieve store sales targets.
• Maintained visual merchandising standards.

Customer Service Assistant at Vue Cinema (2022-05 – 2022-08)

• Sold tickets and refreshments.
• Assisted customers with enquiries.
• Maintained cinema cleanliness.
• Worked effectively during busy periods.

Bartender & Server at New Tings (2022-01 – 2022-06)

• Served food and drinks.
• Prepared beverages.
• Delivered excellent customer service.
• Managed payments.
• Worked efficiently in a fast-paced environment.

Retail Assistant at JD Sports (2021-09 – 2021-12)

• Assisted customers with purchases.
• Maintained store presentation.
• Processed transactions.
• Replenished stock.
• Worked towards sales targets.

A Level in Health & Social Care – St Charles Catholic Sixth Form College (2021 – 2023)

Diploma of Higher Education in Youth Studies – London Metropolitan University (2024 – 2027)