Rafael Tamayo

Bilingual English – Spanish IT Project Manager that lends unique oversight for critical info technology projects. Resourceful and passionate Engineer with 7+ years of expertise in organizing business operations, enterprise systems, financial oversight, and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems, and providing targeted solutions. Quality expert with success reviewing features and assessing functionality to identify common and complex software problems.

Experienced keeping efficient production in accordance with quality standards. Applying creative and analytical SCRUM and Waterfall methodologies to operations for SDLC improvement.

IT Project Manager | 09/2022 to Current

Exsis /Chubb Insurance Corporation

• Outline work plans, determine resources, write timelines, develop action plans, generate initial budgets according business case as part of project scope determination, provide detailed planning, create contingency plans and document lessons learned.
• Collaborate with other project managers, program managers and different areas within the company around the world focused on organizational objectives by coordinating activities for the development of new products.
• Oversee multiple concurrent projects, create reports progress and influence positive outcomes for key stakeholders and external global partners.
• Develop project management roadmap and define project governance, project objectives, timelines, and milestones.
• Meet project deadlines without sacrificing build quality or workplace safety.
• Manage to provide deliverables according to the client's expectation by introducing scrum methodology in phase 2 of the Medallia implementation project in Chubb Insurance Corporation, which was an outdated project while it was in stage 1.
• Prioritization of user stories backlog, risk assessments and management, release management and coordinate project delivery.

Information Technology Manager | 01/2022 to 06/2022

Corferias

• Reviewed and assessed architectural design, infraestructure, networks,viability of implementation, testing, enterprise integration, and deployment needs to identify project requirements and costs.
• Evaluated innovative approaches and technology solutions to implementing new customer focused solutions digital projects in a manner that is consistent with the enterprise services and business technology.
• Researched and recommended innovative and automated approaches to routine tasks in order to motivate and lead change.
• Established new connections with IT vendors assisting the VP to achieve planned objectives for the corporation such as Palo Alto and Ungerboeck.
• Managed financials and reduced IT spending to support budgeting processes.
• Managed large projects for the implementation of business conference platform, ERP and the marketplace of the corporation.
• Assessed business process mapping, change management in a constructive manner in order to search customer satisfaction.

Technology Project Manager | 03/2021 to 12/2021

Carvajal Tecnologia y Servicios

• Led cross-functional teams in Latam and orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Provided detailed product orders based on project drawings and technical specifications.
• Enhanced the ability for internal staffing, contractors and consultants to communicate with one another for the benefit of project cohesion.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Enhanced the project performance implementing Scrum methodology – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Facilitated and improved the performance and indicators established for RADIAN project deliverables by implementing DevOps culture and implemented cloud computing like SaaS, IaaS.
• Built documentation for the projects within the PMI framework.
• Prepared project status reports, performance reviews, Opex and Capex tracking to be aligned with the guidelines of PMO.

it Project Coordinator | 03/2018 to 02/2021

Q-Vision Technologies

• Supervised multiple projects including third party vendors integrations from project start through delivery by prioritizing needs, monitoring all software development life cycle and delegating assignments.
• Coordinated presentations for customers and project members scheduling follow-up meetings present to detail project scope, progress and results.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Provided input and feedback on departmental initiatives, directives, and strategies to contribute to project success.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Coordinated integration projects for Institutions in banking and financial services sector.
• Built documentation for the projects within the PMI framework.
• Prepared project status reports and Opex and Capex tracking.

Software Quality Analyst | 10/2016 to 02/2018

Stefanini

• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements based on product knowledge.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Recommended changes and corrections to developers in a iterative way for optimal software performance and usability.
• Created detailed tests plans based on the system requirements and performed the readiness of the data required for the tests.

Universidad Cooperativa de Colombia - Colombia | Bachelor's Degree

Systems Engineering – Computer Science

SENA - Colombia | Technician

Information Systems Analysis and Development -Software Development