Raj Saba

• Over 8 years of experience in the pharmaceutical courier industry delivering and picking up medical packages in a timely manner with the use of a box truck and cargo van
• Assist in the warehouse with various tasks i.e. conditioning temperature control gels, organization of materials and shipments, downloading and sending temperature control monitor readings
• Confident Customer Service skills with over 15 years of experience delivering a track record of excellence 
• Effective communicator; able to build highly productive relationships with clients and business professionals 
• Strong attention to detail; readily identifies and capitalizes on opportunities to improve performance
• Clean driving record with 20 years driving experience with various types of vehicles 

Courier, World Courier AmerisourceBergen, Mississauga, Ont 2016-Present

• Safe transportation of specimens maintaining deadlines to preserve specimen integrity
• Responsible for the pick-up and delivery of medical samples, live animals, organs, reports and supplies between client offices, airports, hospitals, research centers, pharmacies etc. 
• Carefully fill out and provide all necessary paperwork to ensure documentation is accurate (ex. Canadian Customs) 
• Maintain the work vehicle by daily inspection, cleaning and sanitization
• Ensure all safety measures are taken with temperature control shipments 
• Prompt customer service upon each and every delivery enhancing client’s experience
• Collaborate closely with dispatch to reach location in a timely manner
• Problem solve and report any complaints or concerns on shipment 
• Confirm safety protocols are being met by adhering and keeping up to date with all safety procedures and policies (ex. use of dry ice, temperature control shipments) 
• Assist in the warehouse with various tasks i.e. conditioning temperature control gels, organization of materials and shipments, downloading and sending temperature control monitor readings

Seneca College Business Marketing Program, Toronto 2004