Business Service Analyst
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Motivated and detail-oriented Support Advisor with strong communication skills and experience providing excellent customer service in fast-paced environments.
● Developed the technology plan and computer science curriculum for high school computer science classes, and created a daily schedule that included a mix of simultaneous chats, emails, and professional development sessions. Enhanced student learning by optimizing a wide range of instructional approaches and innovative classrooms. Organizing career days, field trips, and visiting executive guest speakers to enhance views on available careers for youth, engaging in conversations with students to identify and resolve issues, and coaching them.
Researched, evaluated, and recommended new IT technologies for future expansion, efficiency, cost savings, and improvement of the standard of education delivered.
