Ralph Yammine

Highly motivated IT student with a Computer Network Administrator Certification and an ongoing IT Systems Administration Diploma. Experienced building maintenance professional with years of hands on experience in all things involving residential building maintenance.

IT Intern at Fakeeh College for Medical Sciences (2025-03 – 2025-05)

• Supported the daily operations of IT infrastructure, including system maintenance and performance monitoring.
• Resolved user-reported issues by diagnosing and troubleshooting technical problems, improving system functionality.
• Collaborated with the development team to gain hands-on experience in the software development lifecycle.

Building Maintenance at Lifestyle Options Retirement Communties (2017-04 – 2022-08)

• Diagnosed and resolved a wide range of issues across various systems (e.g., HVAC, lighting), demonstrating a detail-oriented approach to troubleshooting.
• Maintained building infrastructure by ensuring compliance with code standards, and routine equipment checks, highlighting a strong understanding of process, protocol, and quality control.
• Provided timely support for resident requests, effectively serving as a first point of contact and delivering excellent customer service in a dynamic environment.
• Upkept maintenance stock, documented stock usage and ensured purchase price was budget appropriate.
• Supervised landscape workers ensuring safe handling of equipment, deadlines met, and quality work.

Diploma in IT Systems Administration – Northern Alberta Institute of Technology (2025-09)

Certification in Computer Network Administrator – Northern Alberta Institute of Technology (2023-04)

Highschool Diploma – Saint Francis Xavier (2015-06)