Raman Sahota

Motivated and dedicated security professional with strong aviation and customer service experience seeking a Screening Officer position at CATSA. Committed to maintaining high safety standards, ensuring secure environments, and providing professional service to passengers and staff.

Ramp Agent - AGI - Toronto Pearson International Airport - Mississauga, ON

(2023-03)

• Handled aircraft loading/unloading and ground support operation
• Communicated with flight crew and airport staff for timely operations
• Operated ground service (GSE) and followed airport protocols
• Manually pushed and pulled baggage carts and cargo containers as required
• Performed aircraft towing between gates and repositioning tasks

Airport Security Professional - ASP - Toronto Pearson International Airport - Mississauga, ON

(2021-08 - 2023-02)

• Attended and actively participated in client operations briefings, daily security team meetings, special event planning, and post-event debriefings
• Maintained accurate and timely documentation including daily shift reports, incident reports, and investigative reports submitted before end of shift
• Acted as an ambassador of the Airport Authority by delivering exceptional customer service to passengers and the public
• Maintained and inspected assigned security equipment and tools (e.g., radios, cell phones, tablets) in accordance with standard operating procedures

Supervisor - Giant Tiger - Mississauga, Ontario

(2020-01 - 2022-07)

• Supervised team of 8 plus employees during shifts
• Ensured loss prevention, inventory control, and customer satisfaction
• Trained new staff and enforced safety protocols
• Managed opening/closing duties and cash reconciliation

Personal support worker - Mohawk college - Hamilton (2025-01)

Diploma - Business Management - Public College - Scarborough (2019-01)

High School Diploma - India