Operation manager - H&M
(2023-11)
- Delivered personalized assistance to customers, ensuring an elevated shopping experience.
- Leading team and fostering cross-functional collaborations.
- Proactively addressing issues as they arise, often on site or on the floor.
- Maintained immaculate cleanliness and organization of sales areas and fitting rooms, exhibiting strong attention to detail.
- Fostered effective teamwork to achieve sales targets and actively promoted store initiatives, demonstrating collaborative skills.
- Training, supervising and mentoring staff to foster a high-performance culture.
- Track kPIs and evaluate the performance and make data driven decisions.
Junior Digital Marketing Manager, Intern - Invertis University, India
(2022-08 - 2022-12)
- Managed website content and coordinated promotional activities to enhance online presence.
- Facilitated seamless coordination with CRM systems and online admission portals for streamlined processes.
- Executed and monitored online campaigns across platforms like Facebook and Google to drive engagement and conversions.
- Developed and managed campaign budgets to optimize marketing ROI.
Team member - Khandelwal College of Management Science and Technology (KCMT), INDIA
(2022-09 - 2023-06)
- Trained new volunteers, exhibited leadership, and handled challenging office paperwork tasks.
- Contributed to event setup and greeted visitors, offering assistance and guidance.
- Managed food donations, ensuring proper documentation for the food bank.
Team Leader - Oxford Public School
(2017-04 - 2019-03)
- Planned and executed school events, attracting over 1000 attendees, and featuring 20 programs.
- Mentored a team of 15-20 individuals and directed group activities, ensuring adherence to rules and policies.
