Ramandeep Kaur

Highly organized, self-directed, and customer-focused professional with experience in healthcare support, 1.5-year administration, customer service, and procurement agent. Strong background in patient assistance, communication, data handling, and multitasking in fast-paced environments. Skilled in working with diverse populations, maintaining confidentiality, and providing excellent client service.

Experienced in leadership roles and administrative coordination with strong computer and organizational skills.

Procurement Agent (Purchasing, Shipping receiving) - College of New Caledonia - Prince George, BC

(2025-01)

Good experience in requisitions from past experiences as well.

• Process purchase orders, invoices, and vendor documentation accurately.
• Maintain confidential records and administrative data systems.
• Helping with shipping receiving for delivering the material.
• Communicate professionally with vendors, staff, and departments.
• Coordinate contracts, insurance documents, and procurement procedures.
• Manage multiple priorities while meeting strict deadlines.
• Utilize strong organizational and computer skills in a fast-paced office environment.

Customer Service Manager - Walmart - Canada

(2022-01 - 2025-01)

Maintained Professionalism, Good relationships and created an respectful environment.

• Supervised daily operations and supported staff management.
• Delivered excellent customer service and resolved customer concerns efficiently.
• Trained and supported employees in workplace procedures and safety.
• Managed scheduling, documentation, and operational reporting.
• Worked effectively under pressure in a high-volume environment.

Shift Manager - McDonald's - Canada

(2022-01 - 2026-01)

• Managed front counter operations and customer interactions.
• Assisted with staff coordination, cash handling, and team supervision.
• Maintained accuracy while handling multiple tasks simultaneously.
• Demonstrated strong communication and problem-solving skills.
• Ensured efficient and professional customer service.

Hospital Helper / Patient Assistance Support - Hospital Facility - India

(2021-01 - 2022-01)

• Assisted patients and visitors with directions and general support.
• Helped hospital staff with patient flow and administrative assistance.
• Maintained respectful and compassionate communication with patients and families.
• Supported front desk and customer assistance services.
• Worked in a fast-paced healthcare environment while maintaining confidentiality.

Diploma - Kinesiology - College of New Caledonia (2022-01 - 2024-01)