Team Leader - Dollarama - Bolton, ON
(2024-09)
- Support the Store Manager and Assistant Store Manager with daily store operations.
- Act as the manager on duty in the absence of the store managers.
- Supervise and coordinate store staff.
- Assign duties to sales associates.
- Operate a cash register. Cashier duties.
- Resolve customer concerns, issues, and inquiries.
- Merchandising: Arrange and present products in a visually appealing and organized manner to attract customers and drive sales. Ensure constant inventory on the shelves.
- Assist in receiving and stocking of all merchandise.
- Supervise and assist with merchandising activities in the warehouse and in the store.
- Train new and current employees on key store processes.
- Provide quality customer service during operating hours.
- Ensure that employees work safely by following health and safety procedures
- Key holding duties: Opening and closing the store.
- Ensure store cleanliness.
Crew Member - Red Rooster - Perth, Australia
(2021-11 - 2023-01)
- Managing transactions with customers using cash registers answering customer questions.
- assisting with and taking customer orders Provide fresh quality product for customers.
- Collecting payments whether in cash or credit
- Prepare and cook product in accordance with all Food Handling and Hygiene guidelines.
- Clean kitchen equipment, utensils, and cool room fittings throughout the day and at closing.
- Adhere to company Job Safe and Food Safe practices.
- Demonstrate a thorough knowledge of company, safety and restaurant policies and procedures.
- Report any safety hazard within the work area of malfunction of any machinery, plant or equipment to management team.
- Attend and complete training designed to further awareness of safety as required.
- Passionate about excellent customer service.
- Ability to work collaboratively as part of a team.
- Providing training to new staff
Supervisor - Guru Kirpa Sons Pty Ltd. - Perth, Australia
(2020-08 - 2021-10)
- Unpack products received by store and count, weigh or sort items
- Use barcode scanning equipment to record incoming stock, verify pricing and maintain stock inventory
- Stock shelves and display areas and keep stock clean and in order
- Obtain articles for customers from shelf or stockroom
- Direct customers to location of articles sought and assist with inquiries
- Enter, track and process customer orders and generate inventory reports
- Sweep aisles, dust display racks and perform other general cleaning duties
- Operate cash register and computer for electronic commerce transactions *
- Order stock as required
- Price items using stamps or stickers according to price list
