Randal Pinto

Accomplished retail operations leader with more than 25 years of experience leading high-volume retail environments across Canada's largest retailers. Proven success managing operations exceeding $100M in annual sales, leading teams of 300+ associates, improving profitability, reducing operational costs, and consistently exceeding sales and customer experience goals. Recognized for developing high-performing teams, driving operational excellence, executing large-scale merchandising initiatives, and building strong cultures focused on accountability, engagement, and continuous improvement.

Following a planned career break to serve as a full-time parent, energized and ready to return to retail leadership with a long-term commitment to helping organizations grow their people, performance, and profitability.

Full-Time Parent (Career Break) at Family (2024-01 – Present)

Took a planned career break to serve as the primary caregiver for my family.

Co-Manager at Walmart Canada (2016-01 – 2024-01)

• Led several of Walmart Canada's highest-volume stores generating more than $100 million annually
• Managed over 300 associates and multiple salaried leaders
• Delivered six consecutive years of sales growth
• Oversaw merchandising, staffing, payroll, inventory, customer service and operational performance
• Recruited, coached and developed future leaders
• Improved inventory accuracy and operational execution
• Partnered with senior leadership to improve profitability

Assistant Manager at Walmart Canada (2012-01 – 2015-01)

Managed merchandising, staffing, inventory control, customer service and daily store operations while coaching department managers.

Retail Sales Manager at RONA (2010-01 – 2012-01)

Managed daily store operations, merchandising, staffing and customer service while driving sales performance.

Operations Manager at Best Buy Canada (2008-01 – 2010-01)

Oversaw inventory control, merchandising execution and operational efficiency.