Randi Heal

Reliable and detail-oriented housekeeping professional with over 10 years of experience in the hospitality industry. Skilled at maintaining high cleanliness standards, preparing guest rooms efficiently, and providing excellent customer service. Known for strong organization, teamwork, and the ability to work effectively in fast-paced environments while ensuring a safe and welcoming experience for guests.

Room Attendant at Best Western (2023-06 – Present) • Clean and prepare guest rooms according to hotel standards • Change linens, make beds, and restock toiletries and supplies • Respond promptly to guest requests for extra items and assistance • Maintain cleanliness in hallways and public areas • Ensure rooms meet safety and quality standards before guest check-in

Room Attendant at Royal Harbour Resort (2010-12 – 2020-07) • Cleaned and maintained guest rooms while meeting strict cleanliness standards • Completed room turnovers efficiently within assigned time limits • Assisted guests with requests and provided friendly customer service • Performed additional housekeeping duties to support team operations • Maintained a clean and safe environment for guests

High School Diploma – Georgian Bay Secondary School