Rasha Yassin
Content writer as a Freelancer
About
Bachelor Degree in Computer Engineering with 8+ years of experience in teaching and software and hardware troubleshooting. Extensive experience in administration, network administrator and computer IT positions. Content writer as a freelancer (Articles and Marketing Posts).
Ability to solve problems in different work environment. Team worker, hardworking, communicator, and fast learner with high degree of accuracy in work. Demonstrated organizational, planning skills and experience in data entry and managing records.
Ability to manage multitasks and assignments.
Experience
Content writer as a Freelancer - Self-employed
(2023-08)
- Web content/blog writer
- Marketing content for social media sites
- Copywriter
- Resume writer
- Content writer (SEO)
Bankruptcy Assistant, CR-04 - The Office of the Superintendent of Bankruptcy (OSB) - Halifax, NS, Canada
(2016-01 - 2018-06)
- Offered service to clients, Trustees and Courts
- Prepared and submitted weekly and monthly reports
- Provided Customer Service, Problem Solving and excellent Interpersonal Communication Skills
- Controlled data entry and managed records
- Designed Excel program to organize OSB information
Computer Teacher, Help-desk - Khartoum International Preparatory School (KIPS) - Khartoum
(2011-08 - 2014-10)
- Taught Computer Science to Elementary and High school students and trained them to use the computer in an optimal way
- Guided teachers to manage their devices ensuring quality and maintaining school standards
- Administered school exams on certain software
- Gave exam results saving time and improving quality
- Managed computer lab (hardware and software)
- Supervised the Internet LAN for optimum use by the school staff and students
- On-going customer service provision
Network Administrator, Help-desk - COMSUDA Company - Khartoum
(2001-11 - 2006-04)
- Set up Windows Server for LAN and trained end-users to achieve goals
- Designed and implemented LAN networks for the clients that increased and improved teamwork
- Supervised the network (20) end-users ensuring quality and maintaining company standards
- Guided users for Internet surfing and making backup that saved time and increased work efficiency
- Managed help-desk operation and call based support as a Help-desk manager
- Organized hardware and software troubleshooting
Junior System Engineer - International Computer Centre - Khartoum
(1995-11 - 2001-07)
- Provided help and support for the company customers
- Assembled and configured servers and workstations for sales
- Managed after sales on site support and hardware preventive maintenance
Education
Bachelor's Degree - Computer Engineering - Cairo University (1988-06 - 1994-07)
