Rashmi Rathod
Web Developer
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About
Customer-focused and detail-oriented professional with experience in customer service, data accuracy, and maintaining organized work environments. Skilled in handling multiple responsibilities in fast-paced settings, supporting customers, maintaining records, and ensuring compliance with company policies and procedures. Strong communication, teamwork, and problem-solving abilities with a commitment to accuracy, safety, and excellent customer service.
Experience
Web Developer - Elections Manitoba - Winnipeg, MB
(2022-07 - 2023-12)
- Maintained accurate records and processed data with strong attention to detail and accuracy.
- Assisted internal users and stakeholders by responding to inquiries professionally and efficiently.
- Managed multiple tasks in a fast-paced work environment while meeting deadlines.
- Performed data verification and updates to maintain information accuracy and compliance.
- Collaborated with team members to support operational activities and resolve issues promptly.
- Followed organizational policies and procedures related to confidentiality, accuracy, and workplace standards.
Programmer Analyst - Paterson Global Foods - Winnipeg, MB
(2015-11 - 2017-10)
- Supported daily operations by maintaining accurate business records and reports.
- Assisted users with inquiries and issue resolution while providing quality customer support.
- Worked independently and collaboratively to complete tasks efficiently and accurately.
- Maintained organized documentation and reporting processes.
- Demonstrated strong multitasking and communication skills in a deadline-driven environment.
.NET Developer - ADFC Pvt. Ltd. (HDFC Bank) - India
(2011-02 - 2015-01)
- Processed and maintained accurate application and financial records.
- Responded to user concerns and provided timely support and issue resolution.
- Ensured accuracy and compliance while handling sensitive customer and system information.
- Assisted with reporting, documentation, and monitoring activities.
- Demonstrated attention to detail and strong organizational skills in a high-volume environment.
Education
Bachelor of Engineering - Computer Science - Amravati University
Post Graduate Diploma - CDAC - Institute for Advanced Computing and Software Development (IACSD)