Rashmita Kaur

Fashion Designer

Talent

Brampton, OntarioMember since September 19, 2023

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About

Hi ! I am Rashmita Kaur . I am from Amritsar, Punjab, India. I did my Graduation in Bachelor of Design & Textile back from india. Now i am persuing my post-grad in Fashion management at Humber College Lakeshore campus.

Highly motivated professional seeking a challenging role in your company. Eager to apply my knowledge gained throughout studies and on-going internships to help an organization to achieve success through strong execution, team collaboration and a continuous improvement mindset.

Experience

Reliance Trends (Amritsar, India) Jan 2023- June 2023

Customer Service Representative

Processed transactions using a point-of-sale system and handled cash and credit card payments.
Provided exceptional customer service by greeting customers, answering questions, and helping them find the products they need.
Assist customers with inquiries, complaints, and issue resolution, striving to achieve first-call resolution.

INCHING INDIA , fashion brand (Amritsar, India) July 2022- dec 2022

Logistic Customer Service Representative

Responded to customer inquiries and complaints via phone, email, and chat promptly and professionally, while managed multiple screens at once.
Processed orders, returns, and exchanges efficiently and accurately
Collaborate with other departments to investigate customer disputes and find customer satisfactory resolution.

AIPWP (All India Public Welfare Party) Sept 2021– July 2022

Assistant in NGO (Volunteer)

Helped in the organisation and execution of employee appreciation events.
Contributed to the revision of HR rules and procedures.
Research on effective practices in employee engagement and retention was conducted.
Contributed to the conduct of departure interviews and the compilation of feedback reports.