Senior Quality Engineer - SCRAM Systems - Durham, NC
(2022-11)
- Spearheaded the development and implementation of new ISO 9001 processes for a new Fuel Cell engineering and manufacturing line, authoring 27 new SOPs and all required documentation.
- Designed and implemented a lab-based test solution to resolve a critical "lines down" production issue, restoring manufacturing operations and preventing further delays.
- Introduced GMP and ISO-13485 processes to the Durham manufacturing line to enhance quality and compliance.
- Authored and deployed a new production line layout and control plans using Value Stream Mapping, 6S, and SPC to optimize efficiency for new products.
- Conducted comprehensive data analysis using Minitab to evaluate test data, yield, field MTBF, and reliability metrics.
Senior Quality Supplier Manager - Cree-LED - Durham, NC
(2021-07 - 2022-11)
- Architected and implemented ETQ Reliance (QMS System) modules that significantly improved key metrics, resulting in a 30% reduction in 8D turn time and a 300% improvement in SCORECARD turn time.
- Ensured successful ISO 9001/14001 and IATF 16949 certification audits with no issues for the Supplier Quality department.
- Led on-site supplier audits and established Statistical Process Control (SPC) processes at key supplier factories to ensure quality and compliance.
- Trained suppliers in SPC and Lean Six Sigma methodologies, fostering a culture of continuous improvement across the supply chain.
Global Senior Quality/EHS Manager - HZO - Durham, NC
(2019-09 - 2021-06)
- Led the successful ISO 9001/14001 registration for the new North Carolina headquarters by designing the manufacturing line using 5S, Value Stream Mapping, DMAIC, and time studies.
- Developed the global electronic 8D system and created quality processes and SOPs for all New Product Introduction (NPI) activities, including prototyping and RMA management.
- Oversaw all Environment, Health, and Safety (EHS) programs, including establishing Personal Protection, SDS systems, evacuation plans, and hazardous material handling processes.
Field Application Engineer - Laird Technologies - Durham, NC
(2018-08 - 2019-09)
- Increased inductor business in a 10-state coverage area by 25% by translating customer requirements into viable products from the company's catalog.
- Opened new business with the FORD R&D facility in Florida, a contract that replaced 10% of lost business following a tariff increase.
Supplier Quality Manager/Component Engineer - SunPower - Austin, TX
(2016-03 - 2018-08)
- Reduced the Bill of Materials (BOM) cost by 10% while increasing microinverter production tenfold through the creation of a multi-source procurement strategy.
- Led supplier audits for SunPower's microinverter division, completing over 20 audits to ensure quality and reliability.
- Implemented APQP and PPAP processes at new suppliers, acting as the primary expert for LEAN, CAPA, SCARs, TQM, and ECN.
Customer Quality Engineer - Fairchild Semiconductor Inc. - Austin, TX
(2007-01 - 2015-06)
- Improved customer scorecard ratings by 35% to 50% by acting as the Voice of the Customer for Tier 1 and Tier 2 accounts in the automotive and computing industries.
- Led the development and qualification of new products across all phases (EVT, DVT, MVT), ensuring manufacturability, cost targets, and quality levels were met.
- Completed a Six Sigma project on Driver MOS technology that resulted in a 5% increase in new product applications.
Software Quality Engineer/Senior Modeler - Clockwork Solutions Inc. - Austin, TX
(2004-03 - 2006-12)
- Reduced sparing costs by as much as 50% on military projects (Avenger and C-130) by using advanced statistical tools and software to forecast maintenance and logistics scenarios.
Project/Lab Manager - Hipro Electronics - Austin, TX
(2002-11 - 2004-03)
- Reduced RMA debug turn time by 35% and cut costs at the RMA facility by optimizing workflow through Value Stream Mapping and Kaizen events.
Director of Advanced Processes, Director of Reliability and Test - Power-One TDC - Austin, TX
(2000-04 - 2002-09)
- Created the Power-One's Texas Design Center from the ground up and developed corporate ISO 9001 programs, saving over 30% of the total cost.
Quality/Reliability/Test Engineering Manager/Director - Lucent - Austin, TX
(1999-03 - 2000-04)
- Achieved ISO 9000 and Intel supplier certification for all development and manufacturing sites.
- Planned and built the Austin manufacturing facility and managed the largest life test on a DC-to-DC converter for Intel's Xeon family of CPUs.
Reliability Engineer - Dell Computer Corporation - Austin, TX
(1998-08 - 1999-03)
- Designed and built a cost-effective Burn-in Facility in under four months and conducted the largest accelerated life test for a desktop computer, reducing the test time by a factor of 6.
Reliability Engineer - Dell Computer Corporation - Austin, TX
(1995-04 - 1995-11)
VLSI Test Software/Hardware Manager - Motorola - Austin, TX
(1995-11 - 1998-07)
- Achieved CMMI Level 3 certification on manufacturing test programs, which increased manufacturing availability by 30%.
Power/Supplier Qualification Manager - Compaq Computer Corporation - Houston, TX
(1994-08 - 1995-03)
- Developed an effective, automated power supply test station using LabVIEW, which streamlined the qualification process.
Supplier Quality Manager/Reliability Engineering - IBM - Austin, TX & Boca Raton, FL
(1981-07 - 1994-08)
- Strategically transitioned the IBM PC Company from the Mil 217 standard to Belcore and Physics of Failure modeling.
- Developed and implemented new scorecard and AVL approval processes, along with a CMMI process for OS2 code creation.
- Created DFMEAs, PFMEAs, FTA, R&R gauge studies, and control charts to verify quality and functionality for PC devices.
