Ray Oakley

Highly accomplished and certified Senior Quality Engineer with over 20 years of experience in the semiconductor, power, automotive, and consumer electronics industries. Proven expertise in all phases of quality engineering, quality assurance, and reliability engineering. Extensive experience with global supply chains, managing customer relationships, and implementing strategic quality initiatives from concept to production.

Proficient in a wide range of methodologies, including Lean Six Sigma, DMAIC, APQP, and 8D analysis.

Senior Quality Engineer - SCRAM Systems - Durham, NC

(2022-11)

• Spearheaded the development and implementation of new ISO 9001 processes for a new Fuel Cell engineering and manufacturing line, authoring 27 new SOPs and all required documentation.
• Designed and implemented a lab-based test solution to resolve a critical "lines down" production issue, restoring manufacturing operations and preventing further delays.
• Introduced GMP and ISO-13485 processes to the Durham manufacturing line to enhance quality and compliance.
• Authored and deployed a new production line layout and control plans using Value Stream Mapping, 6S, and SPC to optimize efficiency for new products.
• Conducted comprehensive data analysis using Minitab to evaluate test data, yield, field MTBF, and reliability metrics.

Senior Quality Supplier Manager - Cree-LED - Durham, NC

(2021-07 - 2022-11)

• Architected and implemented ETQ Reliance (QMS System) modules that significantly improved key metrics, resulting in a 30% reduction in 8D turn time and a 300% improvement in SCORECARD turn time.
• Ensured successful ISO 9001/14001 and IATF 16949 certification audits with no issues for the Supplier Quality department.
• Led on-site supplier audits and established Statistical Process Control (SPC) processes at key supplier factories to ensure quality and compliance.
• Trained suppliers in SPC and Lean Six Sigma methodologies, fostering a culture of continuous improvement across the supply chain.

Global Senior Quality/EHS Manager - HZO - Durham, NC

(2019-09 - 2021-06)

• Led the successful ISO 9001/14001 registration for the new North Carolina headquarters by designing the manufacturing line using 5S, Value Stream Mapping, DMAIC, and time studies.
• Developed the global electronic 8D system and created quality processes and SOPs for all New Product Introduction (NPI) activities, including prototyping and RMA management.
• Oversaw all Environment, Health, and Safety (EHS) programs, including establishing Personal Protection, SDS systems, evacuation plans, and hazardous material handling processes.

Field Application Engineer - Laird Technologies - Durham, NC

(2018-08 - 2019-09)

• Increased inductor business in a 10-state coverage area by 25% by translating customer requirements into viable products from the company's catalog.
• Opened new business with the FORD R&D facility in Florida, a contract that replaced 10% of lost business following a tariff increase.

Supplier Quality Manager/Component Engineer - SunPower - Austin, TX

(2016-03 - 2018-08)

• Reduced the Bill of Materials (BOM) cost by 10% while increasing microinverter production tenfold through the creation of a multi-source procurement strategy.
• Led supplier audits for SunPower's microinverter division, completing over 20 audits to ensure quality and reliability.
• Implemented APQP and PPAP processes at new suppliers, acting as the primary expert for LEAN, CAPA, SCARs, TQM, and ECN.

Customer Quality Engineer - Fairchild Semiconductor Inc. - Austin, TX

(2007-01 - 2015-06)

• Improved customer scorecard ratings by 35% to 50% by acting as the Voice of the Customer for Tier 1 and Tier 2 accounts in the automotive and computing industries.
• Led the development and qualification of new products across all phases (EVT, DVT, MVT), ensuring manufacturability, cost targets, and quality levels were met.
• Completed a Six Sigma project on Driver MOS technology that resulted in a 5% increase in new product applications.

Software Quality Engineer/Senior Modeler - Clockwork Solutions Inc. - Austin, TX

(2004-03 - 2006-12)

• Reduced sparing costs by as much as 50% on military projects (Avenger and C-130) by using advanced statistical tools and software to forecast maintenance and logistics scenarios.

Project/Lab Manager - Hipro Electronics - Austin, TX

(2002-11 - 2004-03)

• Reduced RMA debug turn time by 35% and cut costs at the RMA facility by optimizing workflow through Value Stream Mapping and Kaizen events.

Director of Advanced Processes, Director of Reliability and Test - Power-One TDC - Austin, TX

(2000-04 - 2002-09)

• Created the Power-One's Texas Design Center from the ground up and developed corporate ISO 9001 programs, saving over 30% of the total cost.

Quality/Reliability/Test Engineering Manager/Director - Lucent - Austin, TX

(1999-03 - 2000-04)

• Achieved ISO 9000 and Intel supplier certification for all development and manufacturing sites.
• Planned and built the Austin manufacturing facility and managed the largest life test on a DC-to-DC converter for Intel's Xeon family of CPUs.

Reliability Engineer - Dell Computer Corporation - Austin, TX

(1998-08 - 1999-03)

• Designed and built a cost-effective Burn-in Facility in under four months and conducted the largest accelerated life test for a desktop computer, reducing the test time by a factor of 6.

Reliability Engineer - Dell Computer Corporation - Austin, TX

(1995-04 - 1995-11)

VLSI Test Software/Hardware Manager - Motorola - Austin, TX

(1995-11 - 1998-07)

• Achieved CMMI Level 3 certification on manufacturing test programs, which increased manufacturing availability by 30%.

Power/Supplier Qualification Manager - Compaq Computer Corporation - Houston, TX

(1994-08 - 1995-03)

• Developed an effective, automated power supply test station using LabVIEW, which streamlined the qualification process.

Supplier Quality Manager/Reliability Engineering - IBM - Austin, TX & Boca Raton, FL

(1981-07 - 1994-08)

• Strategically transitioned the IBM PC Company from the Mil 217 standard to Belcore and Physics of Failure modeling.
• Developed and implemented new scorecard and AVL approval processes, along with a CMMI process for OS2 code creation.
• Created DFMEAs, PFMEAs, FTA, R&R gauge studies, and control charts to verify quality and functionality for PC devices.

Bachelor of Science - Physics/Electronics - Park University

Bachelor of Science - Engineering Physics - Clemson University