Remelyn S. Catapang

SALES PROMOTER - Exquisite Trading Llc - United Arab Emirates

(2013-11 - 2023-05)

Demonstrate and provide information and benefits on promoted products/services
Identify interest and understand customer needs and requirements
Provides suggestion, ideas and honest opinion to help customer find suitable and perfect product for their needs
Respond to customer queries promptly and professionally
Great and assist customer with a polite and friendly behavior with an excellent service to satisfy them so that they may keep coming back
Embraces teamwork on achieving goals, tasks and sales target
Proper endorsement/communication regarding all store concerns
Monitoring stocks inventory, expiration and updating price revision
Extensive knowledge on processing and completing payment transaction, handling exchange/return/refund and online transaction
Encoding sales track of records and submit daily sales report through email
Creates attractive merchandise, maintain products stands and displays clean and well-organized as per category
Ordering and receiving products, sending complete reports properly through email
Perform online marketing activities to achieve company sales objectives

CASHIER CUM CUSTOMER SERVICE - Lulu Hypermarket (Emke Group) Alfoah Mall - United Arab Emirates

(2010-09 - 2013-10)

Capacity and capability of handling huge sums of money
Hands on experience in accepting payments from the customers give change and receipts
Manage and responsible on handling customers debit and credit cards transactions including discounts, coupons and gift cards
Maintain an assertive awareness of the areas around the cashier's booth
Greet customers while entering to the premises and maintain a friendly manner
Dealing with customer's incoming and outgoing calls and provides feedback and information
Attending and communicating with customer's inquiries, suggestion, comments, complaints and concerns giving right and correct information
In-depth knowledge of handling returns and exchanges of goods
Assist customers and promoting offers and promotions

SALES EXECUTIVE - Evian Apparel Corporation, SM Department store - Philippines

(2006-12 - 2010-08)

Assist customers on their demands introduce and sell products ranges
Demonstrate product quality and answer question for the purpose of creating public interest in buying the product
Having all the responsibilities on terms of sales and reports
Monitoring stocks regarding the price changes, inventory and stocks availability of the fast moving items
Forecast, order and stock merchandise throughout the store
Team-oriented and helps the store operate at maximum efficiency
Knowledge of being Sales Executive, applying sales techniques and provide outstanding customer service and satisfactions

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