Restie Derigay

Detail-oriented pharmacy professional with 15+ years of clinical and community experience spanning hospital dispensing, patient counseling, and care support. Proven ability to deliver accurate, compassionate service across fast-paced healthcare settings.

Continuing Care Assistant - CareOnDemand Home Healthcare - Toronto, ON

(2025-11 - 2026-06)

• Delivered personal care services including bathing, dressing, and mobility support while upholding resident dignity
• Assisted with meal preparation, feeding, and hydration to meet individual resident care plans
• Maintained a safe, clean environment in full compliance with care standards and protocols

Customer Service Representative - BDO / SFC remit - Toronto, ON

(2024-11 - 2025-10)

• Processed remittances, payments, and account inquiries accurately in a high-volume financial services environment
• Verified customer identity and enforced security procedures to ensure strict regulatory compliance
• Resolved customer concerns professionally while maintaining organized transaction records and documentation

Pharmacy Assistant - NorArm IDA Pharmacy - Toronto, ON

(2024-02 - 2024-10)

• Filed and processed prescriptions using Kroll Dispensary Software with working knowledge of ODB billing and third-party insurance
• Prepared and labeled medications including blister packs; managed prescription pickups and cash register operations
• Supported pharmacists with refills, documentation, and direct communication with healthcare providers

Pharmacist - Vicente Sotto Memorial Medical Center - Cebu, Philippines

(2008 - 2023)

• Delivered clinical pharmacy services over 15 years at a major medical center, including drug interaction monitoring, patient counseling, and multidisciplinary care collaboration

Advanced Biotechnology Program - Biotechnology - Centennial College (2025-04)

Bachelor of Science - Pharmacy - University of San Carlos (2006-10)