Rhea Dutta

I am a full-time student at Western University in the Business Administration program. I have experience in customer service and food, working outdoors as a swimming instructor and lifeguard as well as business-related roles such as marketing and management consulting. I love the outdoors and interacting with people and am fluent in English and French.

SATOV Consultants, Toronto, ON, Canada Summer 2022 Business Analyst

• • Performed quantitative and qualitative analysis to facilitate operations of four well known Private Equity firms.
• • Recommended short-term and long-term solutions to clients based on evaluation results.

Strategic Planning and Loyalty Marketing Intern

• • Analyzed weekly VIP program performance and scoped future VIP offers to help the business in achieving 100% of loyalty program targets and generating a return of $2MM.
• • Introduced a win-back campaign targeting 165K inactive members by creating unique champion/challenger marketing pieces and collaborating with cross-functional teams, resulting in a 1.8% response rate and $32K in incremental revenue.

Lifeguard and Swim Instructor

• • Instructed 200+ swimmers in classes of up to 10 by using strong communication and leadership skills, resulting in high progression rates through a wide range of levels.
• • Designed 15+ innovative and unique lesson plans by engaging with students with diverse skillsets and cultivating relationships with parents who all had different goals in order to ensure that each student received personalized lessons dependent on learning style.

Lifeguard and Swim Instructor

• • Offered high quality service to customers while serving ice cream, providing information about and creating custom cakes and taking and entering orders.
• • Utilized POS systems to perform financial transactions in a time efficient manner leading to fast service for customers.
• • Singlehandedly trained many new employees in using workplace equipment, handling customer inquiries and providing quality customer service.

Ivey Business School, Western University, London, ON, Canada 2023

Candidate for Bachelor of Arts, Honours Business Administration (HBA)

• • Completed first two years in Business, Finance
• • Western Entrance Scholarship recipient, awarded to students with a 90+ average September 2019
• • Dean’s Honour List (2019 - 2021)