SATOV Consultants, Toronto, ON, Canada Summer 2022 Business Analyst
- • Performed quantitative and qualitative analysis to facilitate operations of four well known Private Equity firms.
- • Recommended short-term and long-term solutions to clients based on evaluation results.
Giant Tiger Stores LTD, Ottawa, ON, Canada Summer 2021
Strategic Planning and Loyalty Marketing Intern
- • Analyzed weekly VIP program performance and scoped future VIP offers to help the business in achieving 100% of loyalty program targets and generating a return of $2MM.
- • Introduced a win-back campaign targeting 165K inactive members by creating unique champion/challenger marketing pieces and collaborating with cross-functional teams, resulting in a 1.8% response rate and $32K in incremental revenue.
The City of Burlington, Burlington, ON, Canada August 2018-August 2019
Lifeguard and Swim Instructor
- • Instructed 200+ swimmers in classes of up to 10 by using strong communication and leadership skills, resulting in high progression rates through a wide range of levels.
- • Designed 15+ innovative and unique lesson plans by engaging with students with diverse skillsets and cultivating relationships with parents who all had different goals in order to ensure that each student received personalized lessons dependent on learning style.
Marble Slab Creamery, Burlington, ON, Canada August 2018-August 2019
Lifeguard and Swim Instructor
- • Offered high quality service to customers while serving ice cream, providing information about and creating custom cakes and taking and entering orders.
- • Utilized POS systems to perform financial transactions in a time efficient manner leading to fast service for customers.
- • Singlehandedly trained many new employees in using workplace equipment, handling customer inquiries and providing quality customer service.
