Ed’s Bowling, West Edmonton Mall — cashier, Bowling Attendant, Escape Room Operator, Porter, Server, Crew Trainer
March 2022 - March 2024
- Provided friendly and efficient customer service in a fast-paced entertainment and dining environment.
- Accurately handled cash, debit, and credit transactions using POS systems.
- Served food and beverages while following food safety and cleanliness standards.
- Operated and maintained bowling lanes, scoring systems, and equipment.
- Assisted guests with bowling rules, lane setup, and troubleshooting technical issues.
- Facilitated escape room experiences, including guest briefing, monitoring gameplay, and ensuring safety protocols.
- Resolved customer concerns professionally to ensure a positive guest experience.
- Maintained cleanliness and organization of work areas, lanes, and escape rooms.
- Worked effectively as part of a team during peak hours and special events.
