Administrative Assistant - St. Barbe Chronic Care - Flowers Cove, NL
(2019-04 - 2025-06)
- Maintained files and filing, keeping sensitive information confidential. Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Maintained database of client contact information with accuracy and attention to detail.
- Maintained office inventory by assisting with supply orders.
- Built and maintained relationships with vendors and other external contacts.
Personal Care Assistant - St. Barbe Chronic Care - Flowers Cove, NL
(2015-09 - 2025-06)
- Provided assistance with daily living activities, including bathing, dressing and grooming.
- Employed compassionate care when providing personal hygiene services to individuals requiring assistance.
- Assisted residents in activities of daily living to maintain health and dignity.
- Assisted in maintaining a clean, safe environment by following infection control policies and procedures.
- Responded to resident dining needs and assisted with feeding.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Developed meaningful relationships with patients through active listening and conversation.
- Responded quickly to emergency situations and provided necessary first aid.
- Monitored vital signs such as temperature, pulse rate, respiration rate, weight.
- Coordinated medical appointments, errands, and social events.
- Transported client to doctor's office and essential errands.
- Administered medication according to prescribed instructions from medical personal.
Parts and Service Director - McMillan Motors - Devon, AB
(2006-01 - 2009-06)
- Collaborated with other departments across the organization to ensure seamless integration of processes related to parts ordering, delivery scheduling, billing and returns management.
- Developed relationships with external vendors to source hard-to-find parts at discounted prices.
- Streamlined operations through automation, eliminating manual paperwork processes whenever possible.
- Established policies that ensured compliance with applicable laws and regulations governing the sale of automotive parts.
- Maintained up-to-date records regarding warranty claims processing time frames, return authorization numbers and invoicing discrepancies.
- Engaged customers through direct communication channels such as telephone calls, emails or online chat sessions.
- Conducted monthly meetings to create business plans to drive successful monthly business.
Receptionist - Dr. Sivalinghams Medical Office - Devon, AB
(2004-03 - 2006-12)
- Greeted visitors warmly and ensured they had a positive experience.
- Answered phones professionally in accordance with organizational protocols.
- Developed effective working relationships with clients to ensure satisfaction with services provided.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events.
- Scheduled appointments and maintained and updated appointment calendars.
